It was a lovely Saturday in Snowbird, and I was so excited to spend the next couple of hours with my friends exploring the trails going down a mountain I’d never been on before. Based on my experience with downhill skiing in Europe, and the fact that I am very Read more…
How confident are you? As a Project Manager or Risk Manager we are quite comfortable with the concept of risk. You are trained to identify risks, discuss them, and address them based on their impact and priority. However, the risk that is often misunderstood or even neglected, is the risk Read more…
Why do we need the ISO/IEC 20000 standard? Getting your ISO 20000 certification is all about showing (with documented evidence) that you have control over the processes, policies and procedures to deliver services as per the agreed needs and demands of your customers. Do not confuse this with your professional Read more…
The Art of Service is helping more than 100,000 clients in over 100 countries stay ahead of the game with Self Assessment Toolkits covering a range of topics. The company is on a mission to help C-level executives identify blinds spots in their businesses while properly vetting third-party consultants, or eliminating them entirely. Read more…
If only we knew then what we know now – The Art of Service was founded to solve the issues we encountered in our roles as C-level executive and organizational change management experts. That’s why we focus on question based consultancy – to help you find the questions you need Read more…