Monthly Archives: March 2018

Microsoft Dynamics CRM Self-Assessment: Think about the kind of project structure that would be appropriate for your Microsoft Dynamics CRM project. should it be formal and complex, are can it be less formal and relatively simple?

This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Microsoft Dynamics CRM assessment.

‘Thank you, this is perfect – I will certainly be recommending Self Assessment dashboards to all – I can’t wait to tell my colleagues on Monday’ Mel F., Change Management Professional

‘After a tool eval of various dash-boarding technologies, The Art of Service’s self assessment was our preferred solution. It was nice to see our choice validated in the self assessment outcomes.’ – Sr Business Intelligence Engineer in the Services Industry

‘The complete process from procuring the product to getting started and help from the vendor was very collaborative and positive. Ease of use is great and there is enough documentation available to troubleshoot issues. ‘ – Vice President in the Finance Industry

What Is The Microsoft Dynamics CRM Self-Assessment?

The Microsoft Dynamics CRM Self-Assessment’s Purpose is:

  • To help our clients to reduce their effort in the Microsoft Dynamics CRM work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Microsoft Dynamics CRM task and that every Microsoft Dynamics CRM outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Microsoft Dynamics CRM opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Microsoft Dynamics CRM advise with structured going-forward plans

All the tools you need to an in-depth Microsoft Dynamics CRM Self-Assessment. Featuring 618 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Microsoft Dynamics CRM improvements can be made.

What You Get:

The Microsoft Dynamics CRM Complete Self-Assessment Excel Dashboard

  • Ensures you don’t miss anything: 618 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Microsoft Dynamics CRM Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Microsoft Dynamics CRM Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose Microsoft Dynamics CRM projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Microsoft Dynamics CRM and process design strategies into practice according to best practice guidelines

Assess and define Microsoft Dynamics CRM with this Microsoft Dynamics CRM Self Assessment. Sample questions from the Complete, 618 Questions, Self-Assessment:

  • Recognize Question: Which companies use microsoft dynamics crm?
  • Define Question: How does the organization define, manage, and improve its Microsoft Dynamics CRM processes?
  • Measure Question: How can skill-level changes improve Microsoft Dynamics CRM?
  • Analyze Question: Where do ideas that reach policy makers and planners as proposals for Microsoft Dynamics CRM strengthening and reform actually originate?
  • Improve Question: What vendors make products that address the Microsoft Dynamics CRM needs?
  • Control Question: Is the scope of Microsoft Dynamics CRM defined?
  • Sustain Question: Think about the kind of project structure that would be appropriate for your Microsoft Dynamics CRM project. should it be formal and complex, are can it be less formal and relatively simple?

Value [to you] of the Microsoft Dynamics CRM Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Microsoft Dynamics CRM Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee’s annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

For more than twenty years, The Art of Service’s Self-Assessments empower people who can do just that – whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc… – they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us – we are here to help.

Value Investing Self-Assessment: Who will provide the final approval of Value Investing deliverables?

This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Value Investing assessment.

‘Time to realise data insights was extremely low.’ – CIO in the Construction Industry

‘The Art of Service has provided great service and this has created great opportunity for myself and others in our organization.’ – Senior Business Intelligence Dev/Analyst in the Finance Industry

‘Product has met all functionality we have expected. Time to go-live was short and we found working with The Art of Service very fluent.’ – Project Manager in the Services Industry

What Is The Value Investing Self-Assessment?

The Value Investing Self-Assessment’s Purpose is:

  • To help our clients to reduce their effort in the Value Investing work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Value Investing task and that every Value Investing outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Value Investing opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Value Investing advise with structured going-forward plans

All the tools you need to an in-depth Value Investing Self-Assessment. Featuring 621 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Value Investing improvements can be made.

What You Get:

The Value Investing Complete Self-Assessment Excel Dashboard

  • Ensures you don’t miss anything: 621 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Value Investing Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Value Investing Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose Value Investing projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Value Investing and process design strategies into practice according to best practice guidelines

Assess and define Value Investing with this Value Investing Self Assessment. Sample questions from the Complete, 621 Questions, Self-Assessment:

  • Recognize Question: How do we ensure that implementations of Value Investing products are done in a way that ensures safety?
  • Define Question: Are we Assessing Value Investing and Risk?
  • Measure Question: Are there any specific expectations or concerns about the Value Investing team, Value Investing itself?
  • Analyze Question: What knowledge, skills and characteristics mark a good Value Investing project manager?
  • Improve Question: Have all basic functions of Value Investing been defined?
  • Control Question: How can you negotiate Value Investing successfully with a stubborn boss, an irate client, or a deceitful coworker?
  • Sustain Question: Who will provide the final approval of Value Investing deliverables?

Value [to you] of the Value Investing Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Value Investing Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee’s annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

For more than twenty years, The Art of Service’s Self-Assessments empower people who can do just that – whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc… – they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us – we are here to help.

Product Manager Self-Assessment: What are the must read blogs for product managers?

This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Product Manager assessment.

‘Excellent vendor to work with’ – Sr Analyst-IT in the Healthcare Industry

‘The Art of Service’s self assessment is a strong product with topics in many areas. I’m very happy with it for developing dashboards and for internal analysis.’ – Analyst in the Healthcare Industry

‘The assessments and the support and guides are helpful resources. I suspect many people, like me, would be able to ramp up faster with a The Art of Service Self-Assessment at our disposal.’ – IT Program Manager in the Services Industry

What Is The Product Manager Self-Assessment?

The Product Manager Self-Assessment’s Purpose is:

  • To help our clients to reduce their effort in the Product Manager work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Product Manager task and that every Product Manager outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Product Manager opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Product Manager advise with structured going-forward plans

All the tools you need to an in-depth Product Manager Self-Assessment. Featuring 642 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Product Manager improvements can be made.

What You Get:

The Product Manager Complete Self-Assessment Excel Dashboard

  • Ensures you don’t miss anything: 642 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Product Manager Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Product Manager Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose Product Manager projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Product Manager and process design strategies into practice according to best practice guidelines

Assess and define Product Manager with this Product Manager Self Assessment. Sample questions from the Complete, 642 Questions, Self-Assessment:

  • Recognize Question: How will variation in the actual durations of each activity be dealt with to ensure that the expected Product Manager results are met?
  • Define Question: Are we making progress? and are we making progress as Product Manager leaders?
  • Measure Question: Has the direction changed at all during the course of Product Manager? If so, when did it change and why?
  • Analyze Question: Who sets the Product Manager standards?
  • Improve Question: Has the direction changed at all during the course of Product Manager? If so, when did it change and why?
  • Control Question: Do you monitor the effectiveness of your Product Manager activities?
  • Sustain Question: What are the must read blogs for product managers?

Value [to you] of the Product Manager Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Product Manager Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee’s annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

For more than twenty years, The Art of Service’s Self-Assessments empower people who can do just that – whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc… – they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us – we are here to help.

secure Web gateway Self-Assessment: What role does communication play in the success or failure of a secure Web gateway project?

This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in secure Web gateway assessment.

‘The Art of Service’s self assessment works very well and provides significant visual analytics on operations to our end users.’ – Manager, IT Clinical Systems in the Healthcare Industry

‘Powerful tool that is simple, to use and users with Excel skills were able to pick up the desktop tool quickly.’ – Manager of Strategy & R&D in the Finance Industry

‘We have been using it for all of our presentations, internal memos and dashboards. The Art of Service has already been a hot topic for our company and other departments are looking to adopt it as well.’ – Analytics Manager in the Retail Industry

What Is The secure Web gateway Self-Assessment?

The secure Web gateway Self-Assessment’s Purpose is:

  • To help our clients to reduce their effort in the secure Web gateway work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every secure Web gateway task and that every secure Web gateway outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring secure Web gateway opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored secure Web gateway advise with structured going-forward plans

All the tools you need to an in-depth secure Web gateway Self-Assessment. Featuring 616 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which secure Web gateway improvements can be made.

What You Get:

The secure Web gateway Complete Self-Assessment Excel Dashboard

  • Ensures you don’t miss anything: 616 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough secure Web gateway Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The secure Web gateway Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose secure Web gateway projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in secure Web gateway and process design strategies into practice according to best practice guidelines

Assess and define secure Web gateway with this secure Web gateway Self Assessment. Sample questions from the Complete, 616 Questions, Self-Assessment:

  • Recognize Question: What problems are you facing and how do you consider secure Web gateway will circumvent those obstacles?
  • Define Question: How did the secure Web gateway manager receive input to the development of a secure Web gateway improvement plan and the estimated completion dates/times of each activity?
  • Measure Question: How do we Identify specific secure Web gateway investment and emerging trends?
  • Analyze Question: What will drive secure Web gateway change?
  • Improve Question: Who sets the secure Web gateway standards?
  • Control Question: Think about the people you identified for your secure Web gateway project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?
  • Sustain Question: What role does communication play in the success or failure of a secure Web gateway project?

Value [to you] of the secure Web gateway Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal secure Web gateway Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee’s annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

For more than twenty years, The Art of Service’s Self-Assessments empower people who can do just that – whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc… – they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us – we are here to help.

Public Cloud Self-Assessment: Are there any specific expectations or concerns about the Public Cloud team, Public Cloud itself?

This Instant-Access Self-Assessment Excel Dashboard and accompanying eBook is for managers, advisors, consultants, specialists, professionals and anyone interested in Public Cloud assessment.

‘Excellent vendor to work with’ – Sr Analyst-IT in the Healthcare Industry

‘Great experience thus far with The Art of Service. Easy to implement, powerful BI capabilities, great visualizations, and very user friendly. Thus far there hasn’t been a need or desire to receive additional training or support from the The Art of Service team.’ – Senior Consultant in the Services Industry

‘The Art of Service’s Self-Assessments are extremely easy to work with, and have a variety of deployment options.’ – Director, EIM in the Healthcare Industry

What Is The Public Cloud Self-Assessment?

The Public Cloud Self-Assessment’s Purpose is:

  • To help our clients to reduce their effort in the Public Cloud work they do to get their problem solved
  • To help our clients in ensuring that their plans of action include every Public Cloud task and that every Public Cloud outcome is in place
  • To help our clients not having to spend time investigating strategic and tactical options, therefore saving time and ensuring Public Cloud opportunity costs are low
  • To help our clients channel implementation direction instantly to deliver tailored Public Cloud advise with structured going-forward plans

All the tools you need to an in-depth Public Cloud Self-Assessment. Featuring 627 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Public Cloud improvements can be made.

What You Get:

The Public Cloud Complete Self-Assessment Excel Dashboard

  • Ensures you don’t miss anything: 627 questions in 7 RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain) steps with easy and quick navigating and answering for 1 or up to 10 participants
  • Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
  • Gives you a professional Dashboard to guide and perform a thorough Public Cloud Self-Assessment
  • Dynamically generated projects-ready RACI Matrix shows your organization exactly what to do next
  • Is secure: Ensures offline data protection of your Self-Assessment results

The Public Cloud Complete Self Assessment eBook version of the book in print

  • Provides a convenient way to distribute and share among the participants to prepare and discuss the Self-Assessment

In using the Self-Assessment you will be better able to:

  • Diagnose Public Cloud projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
  • Implement evidence-based best practice strategies aligned with overall goals
  • Integrate recent advances in Public Cloud and process design strategies into practice according to best practice guidelines

Assess and define Public Cloud with this Public Cloud Self Assessment. Sample questions from the Complete, 627 Questions, Self-Assessment:

  • Recognize Question: How can you measure Public Cloud in a systematic way?
  • Define Question: What are your most important goals for the strategic Public Cloud objectives?
  • Measure Question: How do we Lead with Public Cloud in Mind?
  • Analyze Question: Where do ideas that reach policy makers and planners as proposals for Public Cloud strengthening and reform actually originate?
  • Improve Question: Who will be responsible for making the decisions to include or exclude requested changes once Public Cloud is underway?
  • Control Question: What are the expected benefits of Public Cloud to the business?
  • Sustain Question: Are there any specific expectations or concerns about the Public Cloud team, Public Cloud itself?

Value [to you] of the Public Cloud Self-Assessment

Excluding hired consultants and advisors from top management consulting firms, internal Public Cloud Self-Assessment work is typically undertaken by senior level positions with titles such as Enterprise Architect, Business Process Architects, Business Process Re-engineering Specialists and Business Architects.

Statistics according to Glassdoor and Indeed tell these positions receive an average basic pay of $125,000. Daily rates of basic pay are computed by dividing an employee’s annual pay by 260 days. The daily salary is then derived by dividing the annual salary of $125,000 by 260 days = a daily rate of $480.

Top management consulting firms start at $2,000 a day, with rates typically charged up to 40 hours per week.

For the price of a fraction of this you can get complete peace of mind. Now.

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role… In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

For more than twenty years, The Art of Service’s Self-Assessments empower people who can do just that – whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc… – they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

You are free to use the Self-Assessment contents in your presentations and documentation for internal end external use without asking us – we are here to help.