ANALYSIS What You Need to Know Breakouts in the Service Delivery predictive analytics are DevOps, Agile software development, ServiceTitan. Seriously consider these technologies to gain a strategic advantage. The technologies who are at the peak of their interest are ServiceNow Express, SendGrid, eHospital Systems. By far most employment needs are Read more…
ANALYSIS What You Need to Know Breakouts in the Software-Defined Storage predictive analytics are OpenStack, Converged storage, Storage Commander. Seriously consider these technologies to gain a strategic advantage. The technologies who are at the peak of their interest are OpenStack, Cloudinary, Dropbox. By far most employment needs are found in Read more…
ANALYSIS What You Need to Know Breakouts in the Speech Analytics predictive analytics are Customer dynamics, Host Analytics, Agency Analytics. Seriously consider these technologies to gain a strategic advantage. The technologies who are at the peak of their interest are Speechlogger, Text Analytics, CloudCherry Analytics. By far most employment needs Read more…
Yes – just saying it out loud is scary, but it has been 20 years since I received my ITIL® Foundation certificate. It has been 16 years since I started teaching the principles and concepts of the ITIL Service Management methodology. ITIL is old news These days you hear more Read more…
ANALYSIS What You Need to Know Breakouts in the Google Apps for Work predictive analytics are Google Capital, Google Ventures, Google platform. Seriously consider these technologies to gain a strategic advantage. The technologies who are at the peak of their interest are Google Photos, Google My Maps, Google Map Maker. Read more…