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ANALYSIS

What You Need to Know

  • Breakouts in the Speech Analytics predictive analytics are Customer dynamics, Host Analytics, Agency Analytics. Seriously consider these technologies to gain a strategic advantage.
  • The technologies who are at the peak of their interest are Speechlogger, Text Analytics, CloudCherry Analytics.
  • By far most employment needs are found in the Google Analytics, Information retrieval, Speech recognition technologies.
  • These 3 fields have the most active practitioners who have the specific skill set or experience: Google Analytics, Information retrieval, Speech recognition.
  • Google Analytics, Speech recognition, Information retrieval lead in searches for information online.
  • These three technologies are receiving the highest investments to gain clients: Telecom Analytics, Web Analytics Software, Social Analytics.
  • These three technologies have the most active advertisers: Web Analytics Software, Content Marketing Software, Text Analytics.
  • In patents, these three technologies have the most coverage Speech recognition, Information retrieval, Speech Recognition Software.
  • The most publications are available for Information retrieval, Speech recognition, Google Analytics.
  • Instruction and courseware availability is highest in these technologies: Google Analytics, Speech recognition, Speech Recognition Software.

What if seeing the future could be taught?

Predictive analytics is the idea that futurism is a fundamental, needed insight-you either have access to it or you don’t. But that’s simply not true, as The Art of Service reveals. Achieving future success with Speech Analytics can be accessed by anyone.

Drawing on techniques he originally developed for The Art of Service, Blokdijk breaks Speech Analytics down into its components. Becoming more insightful doesn’t mean transforming your approach. It’s about adopting a series of specific practices that fit in with the Speech Analytics Predictive Analytics Report.

The Speech Analytics Predictive Analytics Report shows you how to become more influential, more persuasive, and more inspiring.

Download Speech Analytics Report and Get Started

Download Speech Analytics Report and Get Started


The Speech Analytics report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest.

Speech analytics is the process of analyzing recorded calls to gather information, brings structure to customer interactions and exposes information buried in customer contact center interactions with an enterprise.

The Predictive Analytics Scores below – ordered on Forecasted Future Needs and Demand from High to Low – shows you Speech Analytics’s Predictive Analysis. The link takes you to a corresponding product in The Art of Service’s store to get started.

The Art of Service’s predictive model results enable businesses to discover and apply the most profitable technologies and applications, attracting the most profitable customers, and therefore helping maximize value from their investments. The Predictive Analytics algorithm evaluates and scores technologies and applications.

The platform monitors over ten thousand technologies and applications for months, looking for interest swings in a topic, concept, technology or application, not just a count of mentions. It then makes forecasts about the velocity of the interest over time, with peaks representing it breaking into the mainstream. Data sources include trend data, employment data, employee skills data, and signals like advertising spent, advertisers, search-counts, Instruction and courseware available activity, patents, and books published.

Predictive Analytics Scores:

000442 – Customer dynamics
000261 – Host Analytics
000256 – Agency Analytics
000243 – Social Analytics
000169 – Text Analytics
000164 – Risk Analytics
000149 – Speech analytics
000105 – Workforce Analytics
000102 – WANTED Analytics
000087 – Web Analytics Software
000077 – Content Marketing Software
000074 – Speech Assistant
000074 – Logi Info
000060 – Analytics SEO
000057 – Google Analytics
000055 – Roambi Analytics
000042 – Survey Analytics
000033 – Customer intelligence
000025 – Speech recognition
000025 – Salesforce Analytics Cloud
000023 – SAP Predictive Analytics
000018 – Information retrieval
000015 – Precision and recall
000000 – Virtual Speech Center
000000 – Telecom Analytics
000000 – TalkIQ
000000 – Speechnotes
000000 – Speechmatics
000000 – Speechlogger
000000 – Speech Recognition Software
000000 – Scholar Analytics
000000 – SAS Social Media Analytics
000000 – SAP Cloud for Analytics
000000 – Ruler Analytics
000000 – Mattersight Corporation
000000 – CloudCherry Analytics

Evaluation Criteria Definitions:

Interest and Popularity:

Leaders:

100 – Speechlogger
087 – Text Analytics
084 – CloudCherry Analytics

Google Trends data for gauging mindshare and awareness, the numbers are relative to their maximum (100), meaning number 100 has maximum interest right now and number 50 has half the interest it had from its peak of 100.

Employment Demand:

Leaders:

006624 – Google Analytics
001250 – Information retrieval
000758 – Speech recognition

Open employment opportunities on the date of this report for the subject. Indicator of the need of employers for this specific skill set and therefore their organization’s application of it in relation to the other subjects.

Active Practitioners:

Leaders:

00766170 – Google Analytics
00084036 – Information retrieval
00038760 – Speech recognition

Number of practitioners and professionals which have the subject skill set and experience. Indicator of the need of employers (and availability of employees) for this specific skill set and therefore their organization’s application of it in relation to the other subjects.

Monthly Searches:

Leaders:

409000000 – Google Analytics
012100 – Speech recognition
006600 – Information retrieval

How often a month a search is performed for the keyword/phrase: and indicator of interest in the subject.

Cost per Click:

Leaders:

023.43 – Telecom Analytics
018.03 – Web Analytics Software
017.19 – Social Analytics

CPC: The average amount advertisers pay Google anytime someone clicks their own ad for this keyword. Indicator of the advertising being spent on the topic ergo investments being made to attract clients.

Active Advertisers:

Leaders:

050 – Web Analytics Software
047 – Content Marketing Software
046 – Text Analytics

This shows how many unique advertisers have appeared on this subject in the last 12 months. Indicator of the advertising being spent on the topic ergo investments being made to attract clients.

Patents:

Leaders:

00122000 – Speech recognition
00093300 – Information retrieval
00012600 – Speech Recognition Software

Patents issued for the specific subject. Indicator of R&D investments and innovation in the specific subject.

Books in print:

Leaders:

00013872 – Information retrieval
00005586 – Speech recognition
00003257 – Google Analytics

Number of in-print books that cover the subject. Indicator of the need for knowledge sharing and its availability.

Instruction and courseware available content:

Leaders:

00190000 – Google Analytics
00072000 – Speech recognition
00019400 – Speech Recognition Software

Number of instruction and courseware available content that covers the subject. Indicator of the need for knowledge sharing and its availability.

Complete Overview:

Interest and Popularity

100 – Speechlogger
087 – Text Analytics
084 – CloudCherry Analytics
082 – Risk Analytics
075 – Social Analytics
075 – Analytics SEO
073 – Speech analytics
066 – Google Analytics
060 – Agency Analytics
059 – Customer dynamics
057 – WANTED Analytics
057 – Scholar Analytics
056 – Speechmatics
055 – Host Analytics
049 – Speech Assistant
044 – Survey Analytics
044 – Speechnotes
042 – Precision and recall
040 – Telecom Analytics
032 – SAP Cloud for Analytics
031 – Workforce Analytics
029 – Mattersight Corporation
027 – Ruler Analytics
027 – Content Marketing Software
024 – Customer intelligence
023 – SAP Predictive Analytics
022 – Roambi Analytics
021 – Logi Info
016 – Web Analytics Software
016 – Virtual Speech Center
016 – SAS Social Media Analytics
014 – Salesforce Analytics Cloud
013 – Speech recognition
012 – Information retrieval
010 – Speech Recognition Software
005 – TalkIQ

Employment Demand:

006624 – Google Analytics
001250 – Information retrieval
000758 – Speech recognition
000686 – Risk Analytics
000344 – Social Analytics
000294 – Customer intelligence
000286 – Workforce Analytics
000286 – Text Analytics
000154 – Analytics SEO
000096 – Speech analytics
000087 – Customer dynamics
000072 – Web Analytics Software
000070 – Host Analytics
000029 – Speech Recognition Software
000021 – Speech Assistant
000016 – Agency Analytics
000011 – Survey Analytics
000007 – Logi Info
000007 – Content Marketing Software
000006 – SAP Predictive Analytics
000006 – Precision and recall
000004 – WANTED Analytics
000004 – Salesforce Analytics Cloud
000003 – Roambi Analytics
000001 – TalkIQ
000000 – Virtual Speech Center
000000 – Telecom Analytics
000000 – Speechnotes
000000 – Speechmatics
000000 – Speechlogger
000000 – Scholar Analytics
000000 – SAS Social Media Analytics
000000 – SAP Cloud for Analytics
000000 – Ruler Analytics
000000 – Mattersight Corporation
000000 – CloudCherry Analytics

Active Practitioners:

00766170 – Google Analytics
00084036 – Information retrieval
00038760 – Speech recognition
00034395 – Risk Analytics
00021613 – Customer intelligence
00019200 – Analytics SEO
00014749 – Text Analytics
00010637 – Social Analytics
00008407 – Workforce Analytics
00004693 – Speech analytics
00002043 – Speech Recognition Software
00001704 – Precision and recall
00001473 – Host Analytics
00001388 – Speech Assistant
00001319 – Web Analytics Software
00001162 – Customer dynamics
00001152 – Survey Analytics
00000591 – SAP Predictive Analytics
00000527 – Mattersight Corporation
00000449 – Telecom Analytics
00000375 – Agency Analytics
00000246 – Content Marketing Software
00000224 – WANTED Analytics
00000224 – Salesforce Analytics Cloud
00000200 – Logi Info
00000157 – SAP Cloud for Analytics
00000121 – Roambi Analytics
00000039 – SAS Social Media Analytics
00000031 – TalkIQ
00000027 – Speechmatics
00000026 – Scholar Analytics
00000025 – Ruler Analytics
00000007 – CloudCherry Analytics
00000003 – Virtual Speech Center
00000002 – Speechnotes
00000001 – Speechlogger

Monthly Searches:

409000000 – Google Analytics
012100 – Speech recognition
006600 – Information retrieval
005400 – Speech Recognition Software
002900 – Host Analytics
002400 – Text Analytics
001900 – Social Analytics
001600 – Customer intelligence
001300 – Speech analytics
001000 – Workforce Analytics
001000 – Risk Analytics
000880 – Analytics SEO
000390 – Web Analytics Software
000260 – Telecom Analytics
000170 – Logi Info
000000 – WANTED Analytics
000000 – Virtual Speech Center
000000 – TalkIQ
000000 – Survey Analytics
000000 – Speechnotes
000000 – Speechmatics
000000 – Speechlogger
000000 – Speech Assistant
000000 – Scholar Analytics
000000 – SAS Social Media Analytics
000000 – SAP Predictive Analytics
000000 – SAP Cloud for Analytics
000000 – Salesforce Analytics Cloud
000000 – Ruler Analytics
000000 – Roambi Analytics
000000 – Precision and recall
000000 – Mattersight Corporation
000000 – Customer dynamics
000000 – Content Marketing Software
000000 – CloudCherry Analytics
000000 – Agency Analytics

Cost per Click:

023.43 – Telecom Analytics
018.03 – Web Analytics Software
017.19 – Social Analytics
010.03 – Analytics SEO
006.13 – Customer intelligence
005.77 – Text Analytics
004.23 – Speech Recognition Software
004.11 – Speech analytics
002.99 – Workforce Analytics
002.13 – Risk Analytics
001.63 – Logi Info
000.95 – Speech recognition
000.68 – Host Analytics
000.04 – Google Analytics
000.03 – Information retrieval
000.00 – WANTED Analytics
000.00 – Virtual Speech Center
000.00 – TalkIQ
000.00 – Survey Analytics
000.00 – Speechnotes
000.00 – Speechmatics
000.00 – Speechlogger
000.00 – Speech Assistant
000.00 – Scholar Analytics
000.00 – SAS Social Media Analytics
000.00 – SAP Predictive Analytics
000.00 – SAP Cloud for Analytics
000.00 – Salesforce Analytics Cloud
000.00 – Ruler Analytics
000.00 – Roambi Analytics
000.00 – Precision and recall
000.00 – Mattersight Corporation
000.00 – Customer dynamics
000.00 – Content Marketing Software
000.00 – CloudCherry Analytics
000.00 – Agency Analytics

Active Advertisers

050 – Web Analytics Software
047 – Content Marketing Software
046 – Text Analytics
044 – Social Analytics
038 – Speech analytics
036 – Workforce Analytics
030 – Customer intelligence
023 – Salesforce Analytics Cloud
021 – Telecom Analytics
020 – Speech Recognition Software
014 – Risk Analytics
011 – Analytics SEO
010 – Host Analytics
006 – Agency Analytics
005 – Speech recognition
005 – Speech Assistant
005 – Logi Info
001 – Speechlogger
000 – WANTED Analytics
000 – Virtual Speech Center
000 – TalkIQ
000 – Survey Analytics
000 – Speechnotes
000 – Speechmatics
000 – Scholar Analytics
000 – SAS Social Media Analytics
000 – SAP Predictive Analytics
000 – SAP Cloud for Analytics
000 – Ruler Analytics
000 – Roambi Analytics
000 – Precision and recall
000 – Mattersight Corporation
000 – Information retrieval
000 – Google Analytics
000 – Customer dynamics
000 – CloudCherry Analytics

Patents:

00122000 – Speech recognition
00093300 – Information retrieval
00012600 – Speech Recognition Software
00002890 – Precision and recall
00001490 – Text Analytics
00001210 – Speech analytics
00000841 – Mattersight Corporation
00000766 – Google Analytics
00000540 – Social Analytics
00000436 – Customer intelligence
00000191 – Speech Assistant
00000179 – Risk Analytics
00000150 – Web Analytics Software
00000097 – Host Analytics
00000083 – Survey Analytics
00000054 – Customer dynamics
00000039 – Workforce Analytics
00000002 – Salesforce Analytics Cloud
00000000 – WANTED Analytics
00000000 – Virtual Speech Center
00000000 – Telecom Analytics
00000000 – TalkIQ
00000000 – Speechnotes
00000000 – Speechmatics
00000000 – Speechlogger
00000000 – Scholar Analytics
00000000 – SAS Social Media Analytics
00000000 – SAP Predictive Analytics
00000000 – SAP Cloud for Analytics
00000000 – Ruler Analytics
00000000 – Roambi Analytics
00000000 – Logi Info
00000000 – Content Marketing Software
00000000 – CloudCherry Analytics
00000000 – Analytics SEO
00000000 – Agency Analytics

Books in print:

00013872 – Information retrieval
00005586 – Speech recognition
00003257 – Google Analytics
00002837 – Precision and recall
00000632 – Speech Recognition Software
00000307 – Text Analytics
00000137 – Customer intelligence
00000127 – Web Analytics Software
00000110 – Social Analytics
00000083 – Risk Analytics
00000061 – Workforce Analytics
00000042 – Customer dynamics
00000032 – Speech analytics
00000020 – Analytics SEO
00000016 – Speech Assistant
00000015 – SAS Social Media Analytics
00000014 – Survey Analytics
00000005 – Agency Analytics
00000004 – Salesforce Analytics Cloud
00000004 – Content Marketing Software
00000003 – Host Analytics
00000002 – WANTED Analytics
00000002 – Virtual Speech Center
00000002 – SAP Predictive Analytics
00000002 – Roambi Analytics
00000001 – Speechnotes
00000001 – Scholar Analytics
00000001 – Logi Info
00000000 – Telecom Analytics
00000000 – TalkIQ
00000000 – Speechmatics
00000000 – Speechlogger
00000000 – SAP Cloud for Analytics
00000000 – Ruler Analytics
00000000 – Mattersight Corporation
00000000 – CloudCherry Analytics

Instruction and courseware available content:

00190000 – Google Analytics
00072000 – Speech recognition
00019400 – Speech Recognition Software
00010100 – Information retrieval
00008710 – Text Analytics
00007860 – Content Marketing Software
00005930 – Customer intelligence
00004790 – Social Analytics
00003490 – Workforce Analytics
00002800 – Analytics SEO
00002790 – Speech analytics
00002750 – SAP Predictive Analytics
00002430 – Risk Analytics
00001940 – Salesforce Analytics Cloud
00001120 – Telecom Analytics
00000767 – Host Analytics
00000660 – Survey Analytics
00000658 – Web Analytics Software
00000641 – SAP Cloud for Analytics
00000557 – Speechlogger
00000464 – Speech Assistant
00000445 – Customer dynamics
00000433 – Precision and recall
00000308 – Speechnotes
00000265 – Logi Info
00000226 – Roambi Analytics
00000148 – Speechmatics
00000075 – SAS Social Media Analytics
00000038 – Agency Analytics
00000031 – Mattersight Corporation
00000024 – CloudCherry Analytics
00000010 – WANTED Analytics
00000008 – Ruler Analytics
00000005 – Virtual Speech Center
00000005 – TalkIQ
00000000 – Scholar Analytics


In the Speech Analytics Predictive Analytics Report, bestselling author The Art of Service reveals the source of self-limiting Speech Analytics related beliefs that rob us of growth and create needless setbacks. Based on twenty-five years of data and experience, the Speech Analytics Predictive Analytics Report offers a powerful code of conduct that can rapidly transform our lives to a new experience of freedom, true growth, and experiences.

Download Speech Analytics Report and Get Started

Download Speech Analytics Report and Get Started


Start with Customer dynamics, Host Analytics, Agency Analytics, and make the above top Predictive Analytics results happen:

Access all the Speech Analytics Prescriptive Analytics Customer dynamics, Host Analytics, Agency Analytics, blueprints, presentations and templates and much more in The Art of Service LAB theartofservice.co/lab. Sign up for 7 days free today.