ServiceNow has radically changed the perception of of ITSM and is demonstrating that a flexible, SaaS-based, single data model system–where all service modules have access to the same data–can drive significant business value. Need Problem management is the process responsible for managing the lifecycle of all problems that happen or Read more…
ServiceNow is a global cloud platform that has a range of services dedicated to helping meet your needs by creating the right level of service from implementation to managed systems administration, from consultancy to technical extensions and integrations. Recognize Problem management is the process responsible for managing the lifecycle of Read more…
It enables users to automate the process of finding, procuring and managing external talents as well as optimize and accelerate business outcomes. Opportunity Direct procurement is spending on services, goods, and materials that drive profit, performance, and competitive advantage. Analyze Customer service is your top priority and are committed to Read more…
Where SIEM tools will make sense of the data brought in from firewalls, network apps, and intrusion detection systems, SIEM tools wont take the next step to automate processes and validate threats. Event Security automation and orchestration platform can help maximise the benefits from existing and new IT security investments Read more…
Problem management is the systematic review of past incidents and the trends in network usage to identify the changes required to permanently remove these underlying problems from the infrastructure and prevent future incidents. Recognize On the other hand, problem management is all about identifying, documenting, and remediating root causes and Read more…