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Assembling the Service Design Package (SDP) … Upon successful passing of the ITIL 2011 Service Design Lifecycle exam, the student will be recognized with … |
The information contained within a Service Design Package includes documentation of all aspects of the service and its requirements, in order to provide guidance and structure through all of the subsequent stages of its lifecycle. The information contained within it should address the five major aspects of Service Design that were previously mentioned. A Service Design Package is typically produced for each new IT Service, major Change, or IT Service Retirement.
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