Dispute Resolution: Is Dispute Resolution covered in the Master Service Agreement?

Save time, empower your teams and effectively upgrade your processes with access to this practical Dispute Resolution Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any Dispute Resolution related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

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The Toolkit contains the following practical and powerful enablers with new and updated Dispute Resolution specific requirements:

STEP 1: Get your bearings

Start with…

The latest quick edition of the Dispute Resolution Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals…

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring 619 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Dispute Resolution improvements can be made.

Examples; 10 of the 619 standard requirements:

How do we promote understanding that opportunity for improvement is not criticism of the status quo, or the people who created the status quo?
Where can an employee go for further information about the dispute resolution program?
What internal dispute resolution mechanisms are available?
Design Thinking: Integrating Innovation, Dispute Resolution, and Brand Value
How significant is the improvement in the eyes of the end user?
Is Dispute Resolution covered in the Master Service Agreement?
How Do We Evaluate Its Success?
How is Knowledge Management Measured?

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

The workbook is the latest in-depth complete edition of the Dispute Resolution book in PDF containing 619 requirements, which criteria correspond to the criteria in…

Your Dispute Resolution self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

The Self-Assessment Excel Dashboard; with the Dispute Resolution Self-Assessment and Scorecard you will develop a clear picture of which Dispute Resolution areas need attention, which requirements you should focus on and who will be responsible for them:

Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
Gives you a professional Dashboard to guide and perform a thorough Dispute Resolution Self-Assessment
Is secure: Ensures offline data protection of your Self-Assessment results
Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage Dispute Resolution projects with the 62 implementation resources:

62 step-by-step Dispute Resolution Project Management Form Templates covering over 6000 Dispute Resolution project requirements and success criteria:

Examples; 10 of the check box criteria:

Procurement Management Plan: Is the Dispute Resolution project Sponsor clearly communicating the Business Case or rationale for why this Dispute Resolution project is needed?
Procurement Management Plan: Is it standard practice to formally commit stakeholders to the Dispute Resolution project via agreements?
Activity Duration Estimates: Which includes asking team members about the time estimates for their activities and reaching agreement on the calendar date for each activity?
Risk Data Sheet: What do people affected think about the need for, and practicality of preventive measures?
Procurement Audit: Is there no evidence of any external or superior pressure to reach a specific result?
Activity List: How can the Dispute Resolution project be displayed graphically to better visualize the activities?
Human Resource Management Plan: Are the appropriate IT resources adequate to meet planned commitments?
Quality Audit: How does the organization know that its systems for communicating with and among staff are appropriately effective and constructive?
Procurement Audit: Is the purchasing department consulted on favorable purchasing opportunities, economic ordering quantities, and revision of purchasing specifications?
Risk Audit: What is the Board doing to assure measurement and improve outcomes and quality and reduce avoidable adverse events?

Step-by-step and complete Dispute Resolution Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

1.1 Dispute Resolution project Charter
1.2 Stakeholder Register
1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

2.1 Dispute Resolution project Management Plan
2.2 Scope Management Plan
2.3 Requirements Management Plan
2.4 Requirements Documentation
2.5 Requirements Traceability Matrix
2.6 Dispute Resolution project Scope Statement
2.7 Assumption and Constraint Log
2.8 Work Breakdown Structure
2.9 WBS Dictionary
2.10 Schedule Management Plan
2.11 Activity List
2.12 Activity Attributes
2.13 Milestone List
2.14 Network Diagram
2.15 Activity Resource Requirements
2.16 Resource Breakdown Structure
2.17 Activity Duration Estimates
2.18 Duration Estimating Worksheet
2.19 Dispute Resolution project Schedule
2.20 Cost Management Plan
2.21 Activity Cost Estimates
2.22 Cost Estimating Worksheet
2.23 Cost Baseline
2.24 Quality Management Plan
2.25 Quality Metrics
2.26 Process Improvement Plan
2.27 Responsibility Assignment Matrix
2.28 Roles and Responsibilities
2.29 Human Resource Management Plan
2.30 Communications Management Plan
2.31 Risk Management Plan
2.32 Risk Register
2.33 Probability and Impact Assessment
2.34 Probability and Impact Matrix
2.35 Risk Data Sheet
2.36 Procurement Management Plan
2.37 Source Selection Criteria
2.38 Stakeholder Management Plan
2.39 Change Management Plan

3.0 Executing Process Group:

3.1 Team Member Status Report
3.2 Change Request
3.3 Change Log
3.4 Decision Log
3.5 Quality Audit
3.6 Team Directory
3.7 Team Operating Agreement
3.8 Team Performance Assessment
3.9 Team Member Performance Assessment
3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

4.1 Dispute Resolution project Performance Report
4.2 Variance Analysis
4.3 Earned Value Status
4.4 Risk Audit
4.5 Contractor Status Report
4.6 Formal Acceptance

5.0 Closing Process Group:

5.1 Procurement Audit
5.2 Contract Close-Out
5.3 Dispute Resolution project or Phase Close-Out
5.4 Lessons Learned

Results

With this Three Step process you will have all the tools you need for any Dispute Resolution project with this in-depth Dispute Resolution Toolkit.

In using the Toolkit you will be better able to:

Diagnose Dispute Resolution projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
Implement evidence-based best practice strategies aligned with overall goals
Integrate recent advances in Dispute Resolution and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make Dispute Resolution investments work better.

This Dispute Resolution All-Inclusive Toolkit enables You to be that person: