525 words, 1.9 minutes read. By Gerard Blokdyk

APQP 1 big thing: Maintain and monitor action item list Prepare and analyze performance data against defined parameters.

The big picture: Make sure the Program Manager does not implement the detailed actions required for project completion but instead focuses on leading the team and ensuring project completion by driving individual team-member task completion.

Why it matters: Make sure your operation ensures products are provided to (internal) customers on time so that product quality, yield, operating costs, and process efficiencies are met.

What they’re saying: “Establish that your design provides support to value chain teams responsible for the management of end to end value chain functions in alignment with (internal) customer Order to Delivery requirements., Program Engineer

Meanwhile: Warrant that your staff conducts Supplier Assessments, reviews all supporting documentation, and responsible for closing out all identified open issues or audit findings.

What we’re hearing: “Be confident that your workforce supports new product development teams to assure product quality is achieved through proper design, testing, and Engineering and Quality specifications., Project Engineer

State of play: Make sure the International Vendor Manager deals directly with your vast vendor base, strategically negotiating cost, insuring product quality, and driving on time delivery.

What to watch: Verify that your personnel engages in implementing lessons learned, best practices during development phases, perform manufacturing readiness reviews and follow through on any open risk items to closure.

Go deeper: Be confident that your company manages and executes improvement projects that support overall production process improvement in the plant and other variable cost savings opportunities.

Be smart: Work closely with (internal) customers, create surveys, present at conferences, understand product quality and drive strategic initiatives to continuously improve the product involvement.

Under the hood: Make sure the Quality Engineer II is responsible for providing Quality Assurance support to product development and manufacturing to increase product quality, reliability, and process capability.


 

Top APQP Must Haves

 

APQP Executives tell us every quarter about their must haves.

Here are their most urgent ones:

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Top thinkers are using The Art of Service Critical Capabilities Analysis, the guide that’s helping leaders stay ahead of what’s next.

This guide will help you plan your roadmap. The Critical Capabilities and Priorities Guide enables leaders to shortlist hundreds of appropriate results, already prioritized.

 

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On the flip side: Conduct training and enforce policy in the areas of root cause analysis and corrective action, data analysis, statistical process control and Quality systems.

The bottom line: Make sure the Supplier Quality Manager is responsible for delivering all aspects of the Supplier Quality Assurance and/or Supplier Quality Development function on an on-going basis in line with the Quality Management System to ensure products and services are fit for their intended use and meet (internal) customer expectations.

What’s next: Perform initial issue investigation for all SW/HW related (internal) customer reported and critical issues by collaborating with product development and PM teams.

ICYMI: Review application builds to ensure on-time delivery and overall product quality Identify potential timeline soft spots and develop risk mitigation techniques to minimize issues, proactively escalating when appropriate.


A MESSAGE FROM THE ART OF SERVICE

 

Get started: store.theartofservice.com/APQP-critical-capabilities/

 


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