A sales playbook is a collection of tactics or methods that characterize the roles and responsibilities for you (and your sales team), lays out clear objectives, identifies metrics for measurement, and provides a common framework and approach for closing sales . Recognize Not to mention, the easiest way to position Read more…
ServiceNow has radically changed the perception of of ITSM and is demonstrating that a flexible, SaaS-based, single data model system–where all service modules have access to the same data–can drive significant business value. Need Problem management is the process responsible for managing the lifecycle of all problems that happen or Read more…
Planned maintenance, also known as planned preventative maintenance or scheduled maintenance, is an activity where a company will schedule work done in order to avoid outages. Recognize The maintenance cycles are planned according to the need to take the device out of service. The inspections are often part of preventive Read more…
Strategic plan is built on a thorough analysis of organizations existing structure, governance, staff, program or service mix, collaborations, and resources (financial, human, technical, and material). Recognize Tailor service delivery to your organization specific needs with your rich ecosystem of integrations and marketplace apps. Oversee daily activities of delivery team Read more…
Business continuity, disaster recovery, and organizational resilience all take different approaches to the same problem ensuring that businesses can protect key operations, recover lost functionality, and maximize performance when disruptions threaten the organization. Identify Disaster recovery deals with getting systems back up and running and rebounding from the problem. Failing Read more…