October 2011

Disaster recovery does not only come in the form of methods and processes requiring manpower. At these modern times, IT systems have also began using…

What is service level management comprised of? Building a computing network is a somewhat daunting task, but effectively running or managing one over a long period of time is a much more difficult and involved process.    What makes it difficult is the fact that things are constantly changing, being added, Read more…

How service level management can align business and IT priorities Great tools and ideas are useless unless they are directed by a skilled hand.  You could be in possession of the absolute best IT system / infrastructure, and have a dynamite business concept, and still fail to deliver to your Read more…

Your November 2011 digital issue of The Art of Service Magazine is here! Hi, Your copy of The Art of Service Magazine is here! This email was sent to notify you that a new issue is available for reading.  The link to access your magazine is taos.magazines.s3.amazonaws.com/2011.November/HTML/index.html

The most basic definition of Network Management is that it is one service that requires use of different tools, different applications, and different…