Finding your ITIL course to be somewhat challenging? Don’t forget to use the ITIL glossary… While most ITIL training / certification courses are designed to facilitate or streamline the learning process, that doesn’t change the fact that the ITIL itself is a very dense subject to absorb. The simple fact Read more…
Examining ITIL 2011, through its Wikipedia entry Who doesn’t love wikipedia with its plentiful bounty of knowledge? However, despite its encyclopedic-like design and glossary-esque format, there are often things that may still be missing from various entries; this is especially true when it comes to ITIL. For example, there’s no Read more…
One of the most important (yet overlooked) facets of ITIL is its glossary While there’s certainly no question that the ITIL is a treasure trove of information for IT professionals, digesting the content of it might require some additional assistance in the form of a glossary. The ITIL glossary is Read more…
¿Qué es ITIL? ITIL, se explica en términos relativamente simples Cuando la mayoría de la gente oye o lee acerca de ITIL (por lo general a través de algún sitio de tecnología / blog) tienden a sentirse un poco intimidados por el tema. Esto es quizás debido a que podría Read more…
Who actually owns ITIL? …That would (now) be the Cabinet Office, under direction of the OGC (which is also a division of the UK government) Back in 2010 (and leading up until then as well), there was a slight controversy in the IT community concerning who has the precedent to Read more…