IT Management Sigma Six (or Six Sigma as it is more popularly known) is a methodology used
to enhance management by employing statistical tools in a significant way. This helps the IT
Management team cut down on errors while reaping substantial cost savings.
This methodology was developed by the Motorola company back in the 1980s. The name Sigma Six
or Six Sigma (depending on how you use it) is based on the 6 Sigma statistical variation
that is equivalent to less than 3.4 errors for every one million times an error could occur.
When the Six Sigma methodology is being implemented, project team leaders have a great deal
of importance during the training itself. Classroom training alone in some companies may
take as long as twelve months so that on-the-job experience can sink in and be applied in
practical terms. Classroom training can encompass the DMAIC Process and advanced statistical
methods (among other topics.) One of the prized end results is to achieve Black Belt status
(which may be a pre-requisite for some organizations for the employee to be promoted into
Senior Management ranking.) This is followed by the lower rankings of Green Belt, and then
lastly Yellow Belt. The rank higher than Black Belt may be the Master Black Belt status.
To qualify as appropriate Six Sigma implementation, best practices may involve defect
identification and prevention, cost avoidance, system improvement, and of course customer
satisfaction. It may be difficult to adequately define how it can be implemented, since in
each company there may be individual ways of interpreting what Six Sigma means.