509 words, 1.9 minutes read. By Gerard Blokdyk

Strategic Planning 1 big thing: Lead strategic planning process with business units and prioritize business development requirements to completion.

The big picture: Be certain that your strategy engages program project manager at the appropriate level as defined in the Program/Project Management Policy to guide implementation.

Why it matters: Enhance overall forecast plan governance to ensure that the process is operationalized and executed in a consistent manner every time, provide stewardship to address cross-functional governance issues.

Under the hood: Assure your staff aligns the strategic account planning and cross organization support coverage to drive consumption planning and success engagement execution aligned to the desired customer outcomes.

Top Strategic Planning Must Haves

Strategic Planning Executives tell us every quarter about their must haves.

Here are their most urgent ones:

Learn the Top Emerging Strategic Planning Risks HERE: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Top thinkers are using The Art of Service Critical Capabilities Analysis, the guide that’s helping leaders stay ahead of what’s next.

This guide will help you plan your roadmap. The Critical Capabilities and Priorities Guide enables leaders to shortlist hundreds of appropriate results, already prioritized.

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Go deeper: Check that your company recruits, hires, and develops high performing staff, utilizing your organizations proven selection methodology, organization guidelines, performance management process, and support resources.

Meanwhile: Be sure your company ensures that customer/partner support/account teams deliver value during lifecycle management planning and that they are aligned with teams on customer/partner priorities, strategies, and budget to better structure deals that drive annuity and cloud growth.

Be smart: Act as an empowered representative of the CISO during IT planning initiatives to ensure that security measures are incorporated into strategic IT plans and that service expectations are clearly defined.

Between the lines: Be sure your company is managing all short and long-term strategic financial objectives of your organization, supporting the executive team with vital financial information and operational analytics, and driving a culture of accountability in managing the business.

The backdrop: Ensure your process is leading the planning, monitoring, and recording of enterprise software assets to ensure alignment with software license and software maintenance agreements.

Yes, but: Invest in managing the strategic planning process to develop a clear vision of your organizations objectives and to address all regulatory requirements related to privacy and security.

What they’re saying: “Be confident that your staff leads and/or supports the implementation of change management, business process redesign or information planning and consistently achieves or exceeds engagement revenue, margin, service level objectives and quality targets.“, Annabelle P. – Planning and Special Projects Lead

The bottom line: Assure your company leads the development of the business transformation strategy and roadmap and ensures its integration with the enterprise strategic planning process.

What’s next: Drive the development and effective execution of service area and program impact through creation of strategies, work plans, and data collection and evaluation.

ICYMI: Develop experience effectively facilitating robust strategic planning processes, including developing compelling roadmaps, effectively driving cross-functional leadership forums to gain alignment on priorities goals, and collaborating with business partners to measure progress.

A MESSAGE FROM THE ART OF SERVICE

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Trusted by: Centers for Disease Control and Prevention, Accenture, Deloitte, Blue Cross and Blue Shield of North Carolina, Kemper, Anthem, U.S. Army Corps of Engineers, IBTCI, U.S. Marine Corps, US Defense Logistics Agency, IQVIA, US Army Installation Management Command, Verizon, Los Alamos National Laboratory, Cigna, Honeywell, Google, Uber, Mayo Clinic, USDA Food Safety and Inspection Service, Norwegian Cruise Line Holdings Ltd., Government of the District of Columbia, SAP, Guild Education, Richmond Public Schools, Universal Music Group, CBRE, Lovepop, SMand A, Guardian Life Insurance Company, U.S. Army Sustainment Command, Adobe, Iron Mountain, Dollar General, Frontier Airlines, Inc, Museum of the City of New York, Andover Public Schools, Delta, International Community Health Services, Atara Biotherapeutics, Inc., Sammons Financial, Amazon Web Services, Inc., BNY Mellon, Visa, US Environmental Protection Agency, Disney Parks, Experiences and Products, UNC Health, Amyx, Inc., Western Digital, Arlington County, VA, ECS Federal LLC, Carnival Cruise Line, Northrop Grumman, Bird Rides Inc., Palo Alto Networks, UVA Medical Center, Salesforce, City of Seattle, State of South Carolina, Workday, US Veterans Health Administration, Amazon.com Services LLC, Nike, US Federal Aviation Administration, Highmark Health, Tech Data Corporation

590 words, 2.2 minutes read. By Gerard Blokdyk

Strategic Planning 1 big thing: Develop and automate reporting of key performance metrics and analysis to achieve business goals.

The big picture: Make sure the group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems.

Why it matters: Make sure the VP, Programming is also responsible for planning, executing, goal measurement, and accountability, ensuring that individuals, teams and departments are all aligned and working towards your organizations overarching strategic goals (growth, engagement, and conversion), inclusive of revenue targets and app product synergies.

Yes, but: Warrant that your strategy provides management and technical advice on Department wide plans for the effective and efficient use of information resources, including budgetary resources.

Between the lines: Lead the annual strategic planning process, including a review of the budget and strategic plans for the business with Finance and key stakeholders.

On the flip side: Lead and direct staff in area of responsibility with an emphasis on talent management and succession planning in accordance with your organizations strategic direction.

What they’re saying: “Establish that your design analyzes, coordinates and controls management of stock items to support preparation of long range forecasts necessary to support new requirements.“, Ellie A. – Planning and Special Projects Lead

State of play: Warrant that your group is working cross functionally with the Operations teams proactively assess both the manufacturing results as well as any external impacts to develop and identify and report against any emerging Risks and Opportunities.

What to watch: Confirm that your company supports the Operations Safety Leaders and Safety Representatives through regularly scheduled on site evaluations to ensure alignment with procedural safety guidelines and division initiatives.

Go deeper: Warrant that your design is partnering and consulting with relevant HR Business Partners to deliver value across the area related to leadership development.

Meanwhile: Set aggressive targets for process improvement efforts, provide direction and priorities to meet or exceed set targets while ensuring all changes are in line with established risk appetite.

Under the hood: Verify that your staff develops and implements communication plans supporting many cross media outreach activities as pollution prevention, strategic planning, multimedia enforcement and environmental education.

Top Strategic Planning Must Haves

Strategic Planning Executives tell us every quarter about their must haves.

Here are their most urgent ones:

Learn the Top Emerging Strategic Planning Risks HERE: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Top thinkers are using The Art of Service Critical Capabilities Analysis, the guide that’s helping leaders stay ahead of what’s next.

This guide will help you plan your roadmap. The Critical Capabilities and Priorities Guide enables leaders to shortlist hundreds of appropriate results, already prioritized.

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Be smart: Liaise with the enterprise architecture team to ensure alignment between the security and enterprise architectures, thus coordinating the strategic planning implicit in such architectures.

How it works: Plan and facilitate site wide leadership team meetings, committees, and workshops, serving to provide site/staff perspective on issues relating to facilities, operations, safety, engagement.

The bottom line: Ensure strong executive presence and leadership skills to effectively work cross functionally in an effective and collaborative manner with team members across your organization.

What’s next: Ensure your work culture is built on high performance teaming where everyone can achieve the potential and operationalize building a better working world for your people and your (internal) clients.

ICYMI: Confirm that your strategy provides overall operational and strategic direction for the for Information Technology (IT) solution development team and designated projects including coordinating and managing individuals in activities related to the solution development, implementation and repair of information systems.

A MESSAGE FROM THE ART OF SERVICE

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Trusted by: Centers for Disease Control and Prevention, Accenture, Deloitte, Blue Cross and Blue Shield of North Carolina, Kemper, Anthem, U.S. Army Corps of Engineers, IBTCI, U.S. Marine Corps, US Defense Logistics Agency, IQVIA, US Army Installation Management Command, Verizon, Los Alamos National Laboratory, Cigna, Honeywell, Google, Uber, Mayo Clinic, USDA Food Safety and Inspection Service, Norwegian Cruise Line Holdings Ltd., Government of the District of Columbia, SAP, Guild Education, Richmond Public Schools, Universal Music Group, CBRE, Lovepop, SMand A, Guardian Life Insurance Company, U.S. Army Sustainment Command, Adobe, Iron Mountain, Dollar General, Frontier Airlines, Inc, Museum of the City of New York, Andover Public Schools, Delta, International Community Health Services, Atara Biotherapeutics, Inc., Sammons Financial, Amazon Web Services, Inc., BNY Mellon, Visa, US Environmental Protection Agency, Disney Parks, Experiences and Products, UNC Health, Amyx, Inc., Western Digital, Arlington County, VA, ECS Federal LLC, Carnival Cruise Line, Northrop Grumman, Bird Rides Inc., Palo Alto Networks, UVA Medical Center, Salesforce, City of Seattle, State of South Carolina, Workday, US Veterans Health Administration, Amazon.com Services LLC, Nike, US Federal Aviation Administration, Highmark Health, Tech Data Corporation

547 words, 2.0 minutes read. By Gerard Blokdyk

Strategic Planning 1 big thing: Lead annual budget planning for the function, including financial and workforce management.

The big picture: Guarantee your company maintains rigorous analytical and data synthesis skills; develops pro forma and other decision support models to guide strategy and key operational decisions.

Why it matters: Invest in managing the strategic planning process including key enterprise initiatives to develop a clear vision of the departments objectives and to address all regulatory requirements related to privacy and security.

What we’re hearing: “Make headway so that your staff serves as strategic advisor bringing diverse perspective to leverage multiple ways of thinking while developing end user focused process solution.“, Thomas W. – Consulting Corporate Development – Investment Center of Excellence Senior Consultant

The backdrop: Serve as enterprise data ethics officer to ensure ethical principles and considerations are embedded at every state of the enterprise data supply chain; including product, research, service, and digital data delivery.

On the flip side: Make certain that your process is involved in in design business processes, system requirements, and understanding software solution capabilities that enable new operating models ERP, planning solutions, etc.

Between the lines: Make sure there is involvement in developing portfolio evaluations, strategic assessments, business cases with involvement in organizational alignment, influencing decisions and proposal of actionable recommendations.

Go deeper: Evaluate help develop business cases and roadmaps for cloud adoption, migration, transformation and innovation initiatives, advise (internal) clients on costs and support budget planning activities.

Be smart: Develop an IT metric dashboard, develop a process to gather and review on a regular cadence and ensure regular reporting of metrics, performance measures that support business objectives and results.

Under the hood: Ensure you are able to intake and consume complex B2B topics and solutions, transforming them into simple and inspiring ideas that enterprise audiences find useful and informative.

Top Strategic Planning Must Haves

Strategic Planning Executives tell us every quarter about their must haves.

Here are their most urgent ones:

Learn the Top Emerging Strategic Planning Risks HERE: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Top thinkers are using The Art of Service Critical Capabilities Analysis, the guide that’s helping leaders stay ahead of what’s next.

This guide will help you plan your roadmap. The Critical Capabilities and Priorities Guide enables leaders to shortlist hundreds of appropriate results, already prioritized.

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

State of play: Partner with hiring managers and talent acquisition partners to promote, retain, recruit, and attract high potential talent at all levels in your organization.

Yes, but: Establish that your group facilitates events facilitates team meetings, including (where applicable) the Daily Stand up, Sprint Planning, Sprint Review, and Sprint Retrospective.

How it works: Manage the entire product lifecycle from strategic planning to tactical activities management including strategy, development, pricing, launch, maintenance, or enhancement of products/solutions in the context of a cross functional business team.

The bottom line: Ensure your portfolio focuses on delivering value in areas of continuous optimization of plant operation, comprehensive preventive maintenance and the fastest possible repairs.

What’s next: Ensure strong communicator: You are clear and concise in communicating statuses required actions and are leading presenting across multiple levels of the business.

ICYMI: Secure that your group advises management of the status of work in progress, coordinates with manufacturing, quality, and supply chain and interfaces with engineering and program management as well as external (internal) customers.

A MESSAGE FROM THE ART OF SERVICE

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Trusted by: Centers for Disease Control and Prevention, Accenture, Deloitte, Blue Cross and Blue Shield of North Carolina, Kemper, Anthem, U.S. Army Corps of Engineers, IBTCI, U.S. Marine Corps, US Defense Logistics Agency, IQVIA, US Army Installation Management Command, Verizon, Los Alamos National Laboratory, Cigna, Honeywell, Google, Uber, Mayo Clinic, USDA Food Safety and Inspection Service, Norwegian Cruise Line Holdings Ltd., Government of the District of Columbia, SAP, Guild Education, Richmond Public Schools, Universal Music Group, CBRE, Lovepop, SMand A, Guardian Life Insurance Company, U.S. Army Sustainment Command, Adobe, Iron Mountain, Dollar General, Frontier Airlines, Inc, Museum of the City of New York, Andover Public Schools, Delta, International Community Health Services, Atara Biotherapeutics, Inc., Sammons Financial, Amazon Web Services, Inc., BNY Mellon, Visa, US Environmental Protection Agency, Disney Parks, Experiences and Products, UNC Health, Amyx, Inc., Western Digital, Arlington County, VA, ECS Federal LLC, Carnival Cruise Line, Northrop Grumman, Bird Rides Inc., Palo Alto Networks, UVA Medical Center, Salesforce, City of Seattle, State of South Carolina, Workday, US Veterans Health Administration, Amazon.com Services LLC, Nike, US Federal Aviation Administration, Highmark Health, Tech Data Corporation

488 words, 1.8 minutes read. By Gerard Blokdyk

Strategic Planning 1 big thing: Safeguard that your strategy promotes security and data loss prevention strategies.

The big picture: Develop and communicate comprehensive spare parts inventory strategies and processes in alignment with multiple channels, department plans, key inventory targets, and business goals.

Why it matters: Develop a high performing team by increasing the high potential employee mix, ensuring solid succession planning, and maintaining long term organizational strategic designs.

What to watch: Be confident that your design is responsible for designing and provide business requirements for this transformation that reflects the business needs and represent the voice of the (internal) customer in the process.

How it works: Drive change across your organization and team where large initiatives or key campaigns need investment strategy reinforcement or opportunities to educate/align on Print Marketing priorities.

Under the hood: Make sure your operation is building effective relationships with stakeholders across all lines of business and shared service functions to assess talent, create effective development strategies and plans, as well as provide coaching support to managers and high potential leaders.

Top Strategic Planning Must Haves

Strategic Planning Executives tell us every quarter about their must haves.

Here are their most urgent ones:

Learn the Top Emerging Strategic Planning Risks HERE: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Top thinkers are using The Art of Service Critical Capabilities Analysis, the guide that’s helping leaders stay ahead of what’s next.

This guide will help you plan your roadmap. The Critical Capabilities and Priorities Guide enables leaders to shortlist hundreds of appropriate results, already prioritized.

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Between the lines: Safeguard that your group identifies strategic leverage opportunities by participating in the strategic planning and budgeting process at the business unit and corporate levels.

Meanwhile: Understand your organizations strategic objectives, drive planning, assess risks and challenges, develop comprehensive project plans inclusive of all workstreams Finance, Accounting, IT, HR, etc.

Go deeper: Safeguard that your strategy leads technical analysis for other departments for their use in operations planning and power scheduling, contract negotiations, supply- and demand-side resource assessment, rate design, and financial planning.

The backdrop: Interface so that your organization performs a variety of functions in the areas of financial statement preparation, development of annual budget, and account analysis.

What we’re hearing: “Oversee that your team conducts interviews with process participants to understand work flows and uses information gathered in interviews and process mapping software to develop process maps.“, Todd A. – Workforce Strategy + Planning Manager/Senior Manager

The bottom line: Guarantee your staff ensures member interests and needs are represented to and addressed, in a timely and cost effective manner, by outside departments.

What’s next: Partner with business and HR leaders to identify and develop diverse talent pools and create succession plans at multiple levels strengthening the pipeline and readiness of future people and technical leaders.

ICYMI: Be involved in all decision making at all project phases for your product area (including planning, strategic, tactical, QA, analysis, decision, shipping and retro).

A MESSAGE FROM THE ART OF SERVICE

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Trusted by: Centers for Disease Control and Prevention, Accenture, Deloitte, Blue Cross and Blue Shield of North Carolina, Kemper, Anthem, U.S. Army Corps of Engineers, IBTCI, U.S. Marine Corps, US Defense Logistics Agency, IQVIA, US Army Installation Management Command, Verizon, Los Alamos National Laboratory, Cigna, Honeywell, Google, Uber, Mayo Clinic, USDA Food Safety and Inspection Service, Norwegian Cruise Line Holdings Ltd., Government of the District of Columbia, SAP, Guild Education, Richmond Public Schools, Universal Music Group, CBRE, Lovepop, SMand A, Guardian Life Insurance Company, U.S. Army Sustainment Command, Adobe, Iron Mountain, Dollar General, Frontier Airlines, Inc, Museum of the City of New York, Andover Public Schools, Delta, International Community Health Services, Atara Biotherapeutics, Inc., Sammons Financial, Amazon Web Services, Inc., BNY Mellon, Visa, US Environmental Protection Agency, Disney Parks, Experiences and Products, UNC Health, Amyx, Inc., Western Digital, Arlington County, VA, ECS Federal LLC, Carnival Cruise Line, Northrop Grumman, Bird Rides Inc., Palo Alto Networks, UVA Medical Center, Salesforce, City of Seattle, State of South Carolina, Workday, US Veterans Health Administration, Amazon.com Services LLC, Nike, US Federal Aviation Administration, Highmark Health, Tech Data Corporation

486 words, 1.8 minutes read. By Gerard Blokdyk

Strategic Planning 1 big thing: Participate in joint planning with Product teams.

The big picture: Lead Enterprise Information strategies, planning, and Priorities to expand your existing Strategic risk management capabilities into the next Level of Tactical risks in Cyber and business continuity, allowing you to identify and manage risks effectively.

Why it matters: Make sure there is involvement with risk management; can confidently identify and convey risks, issues and blockers and present alongside proposed mitigation or resolution plans.

Go deeper: Safeguard that your staff leads research and development projects to investigate the suitability of new or improved technologies, and contributes to strategic infrastructure planning.

What to watch: Verify that your workforce maintains a dashboard of Key Performance Indicators tracking the efficacy of product delivery and the reliability of the supported production environment.

Between the lines: Ensure you strategize how brands should communicate with people across the myriad of media channels, and how to do that differently from every other brand.

State of play: Secure that your organization is responsible for assessment of existing and potential markets, product life cycle planning, coordination of technical product development, development of product strategies, definition of promotional activities and product launch.

What they’re saying: “Manage development of the division strategic plan, leveraging analysis of financial, operational and regulatory data to create a prioritized roadmap of recommended initiatives to improve operational performance.“, Philip P. – Consultant – Investment Management

Under the hood: Proactively and independently, operationalize research planning process and resolution of complex issues, especially if they affect market access decisions and evidence for product.

Top Strategic Planning Must Haves

Strategic Planning Executives tell us every quarter about their must haves.

Here are their most urgent ones:

Learn the Top Emerging Strategic Planning Risks HERE: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Top thinkers are using The Art of Service Critical Capabilities Analysis, the guide that’s helping leaders stay ahead of what’s next.

This guide will help you plan your roadmap. The Critical Capabilities and Priorities Guide enables leaders to shortlist hundreds of appropriate results, already prioritized.

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Yes, but: Be certain that your operation is responsible for ensuring the right products are delivered to the right location on time, to the quality required and in the most cost effective way.

Meanwhile: Liaison so that your workforce serves as a conduit for the brand and to connect market knowledge with the broader corporate market intelligence and planning cycles.

The bottom line: Make sure your workforce has involvement building and maintaining relationships with executive stakeholders and leading difficult conversations pertaining to business performance and/or financial/contractual negotiations.

What’s next: Verify that your workforce develops organizational performance metrics and key performance indicator for tracking progress towards the actualization of your organizations strategic goals.

ICYMI: Make headway so that your process is driving strategic resource planning and budgeting, operations, and risk management, and developing decision support analytics and systems to support such activities.

A MESSAGE FROM THE ART OF SERVICE

Get started: store.theartofservice.com/Strategic-Planning-critical-capabilities/

Trusted by: Centers for Disease Control and Prevention, Accenture, Deloitte, Blue Cross and Blue Shield of North Carolina, Kemper, Anthem, U.S. Army Corps of Engineers, IBTCI, U.S. Marine Corps, US Defense Logistics Agency, IQVIA, US Army Installation Management Command, Verizon, Los Alamos National Laboratory, Cigna, Honeywell, Google, Uber, Mayo Clinic, USDA Food Safety and Inspection Service, Norwegian Cruise Line Holdings Ltd., Government of the District of Columbia, SAP, Guild Education, Richmond Public Schools, Universal Music Group, CBRE, Lovepop, SMand A, Guardian Life Insurance Company, U.S. Army Sustainment Command, Adobe, Iron Mountain, Dollar General, Frontier Airlines, Inc, Museum of the City of New York, Andover Public Schools, Delta, International Community Health Services, Atara Biotherapeutics, Inc., Sammons Financial, Amazon Web Services, Inc., BNY Mellon, Visa, US Environmental Protection Agency, Disney Parks, Experiences and Products, UNC Health, Amyx, Inc., Western Digital, Arlington County, VA, ECS Federal LLC, Carnival Cruise Line, Northrop Grumman, Bird Rides Inc., Palo Alto Networks, UVA Medical Center, Salesforce, City of Seattle, State of South Carolina, Workday, US Veterans Health Administration, Amazon.com Services LLC, Nike, US Federal Aviation Administration, Highmark Health, Tech Data Corporation