509 words, 1.9 minutes read. By Gerard Blokdyk
Strategic Planning 1 big thing: Lead strategic planning process with business units and prioritize business development requirements to completion.
The big picture: Be certain that your strategy engages program project manager at the appropriate level as defined in the Program/Project Management Policy to guide implementation.
Why it matters: Enhance overall forecast plan governance to ensure that the process is operationalized and executed in a consistent manner every time, provide stewardship to address cross-functional governance issues.
Under the hood: Assure your staff aligns the strategic account planning and cross organization support coverage to drive consumption planning and success engagement execution aligned to the desired customer outcomes.
Top Strategic Planning Must Haves
Strategic Planning Executives tell us every quarter about their must haves.
Here are their most urgent ones:
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Top thinkers are using The Art of Service Critical Capabilities Analysis, the guide that’s helping leaders stay ahead of what’s next.
This guide will help you plan your roadmap. The Critical Capabilities and Priorities Guide enables leaders to shortlist hundreds of appropriate results, already prioritized.
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Go deeper: Check that your company recruits, hires, and develops high performing staff, utilizing your organizations proven selection methodology, organization guidelines, performance management process, and support resources.
Meanwhile: Be sure your company ensures that customer/partner support/account teams deliver value during lifecycle management planning and that they are aligned with teams on customer/partner priorities, strategies, and budget to better structure deals that drive annuity and cloud growth.
Be smart: Act as an empowered representative of the CISO during IT planning initiatives to ensure that security measures are incorporated into strategic IT plans and that service expectations are clearly defined.
Between the lines: Be sure your company is managing all short and long-term strategic financial objectives of your organization, supporting the executive team with vital financial information and operational analytics, and driving a culture of accountability in managing the business.
The backdrop: Ensure your process is leading the planning, monitoring, and recording of enterprise software assets to ensure alignment with software license and software maintenance agreements.
Yes, but: Invest in managing the strategic planning process to develop a clear vision of your organizations objectives and to address all regulatory requirements related to privacy and security.
What they’re saying: “Be confident that your staff leads and/or supports the implementation of change management, business process redesign or information planning and consistently achieves or exceeds engagement revenue, margin, service level objectives and quality targets.“, Annabelle P. – Planning and Special Projects Lead
The bottom line: Assure your company leads the development of the business transformation strategy and roadmap and ensures its integration with the enterprise strategic planning process.
What’s next: Drive the development and effective execution of service area and program impact through creation of strategies, work plans, and data collection and evaluation.
ICYMI: Develop experience effectively facilitating robust strategic planning processes, including developing compelling roadmaps, effectively driving cross-functional leadership forums to gain alignment on priorities goals, and collaborating with business partners to measure progress.
A MESSAGE FROM THE ART OF SERVICE
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