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Articles

UX Design: Are your products and services creating compelling user experiences that differentiate your brand?

UX designers enable the creation of an information system that is simpler and more efficient for the human end user. Recognize Fluent brings the fundamentals of principled design, innovation in technology, and customer needs together as one. There are many reasons to undertake a content audit, but the main one Read more…

By The Art of Service, 2 years ago
Articles

eTOM: Which activities forms part of the Service Portfolio Management process?

The features also enable workload management and service level management, the ability to leverage available capacity and manage system utilization, advisers shall observe the highest standard of ethics during the selection process, furthermore, data recovery capability is the ability to restore a system and, or data from a secure copy Read more…

By The Art of Service, 2 years ago
Articles

Privileged Access Management: What are the capacities of possible network partners?

Privileged Access Management incident management is an area of IT service management wherein the IT team returns a service to normal as quickly as possible after a disruption, in a way that aims to create as little negative impact on the business as possible, accelerate delivery, and ensure quality and Read more…

By The Art of Service, 2 years ago
Articles

Incident Remediation: Are the signs and symptoms growing worse as time passes?

However, it can be difficult to pinpoint exactly what caused the incident and what needs to be remediated, most people view incident response as purely reactive and it should be treated in a proactive manner as well, consequently, the incident of red dots on the legs can be frustrating and Read more…

By The Art of Service, 2 years ago
Articles

Business Architecture: Who already is or needs to be informed about project goals/addressed problems?

With clear goals in place that are sure to take the business forward, it becomes a lot easier for you to create and present a strategic project plan that will ultimately win the support of your stakeholders. In addition to this BI managers, business intelligence teams generally include a mix Read more…

By The Art of Service, 2 years ago

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