Reactive problem management deals with a problem after it has occurred and become cause of one or more incidents e.g, without clear priorities, implementing effective project management strategies will have to be difficult. Of course, similarly, online services problem management staff investigate the root cause of incidents, whether human error, Read more…
Problem management is the systematic review of past incidents and the trends in network usage to identify the changes required to permanently remove these underlying problems from the infrastructure and prevent future incidents, the change management initiative involves refining IT processes, implementing a configuration management database (CMDB), and deploying automated Read more…
Select a problem area that will require increased analytical ability, improved judgment, knowledge of your organization and, or decision-making skills, focusing your development on problem management or information management could allow you to broaden your experience into the implementation domain. Great Service Management strategies are a series of techniques for Read more…
With clear goals in place that are sure to take the business forward, it becomes a lot easier for you to create and present a strategic project plan that will ultimately win the support of your stakeholders. In addition to this BI managers, business intelligence teams generally include a mix Read more…
You are industry leaders, and you consistently outperform your peers, it is necessary to classify the problem in order to know who must make the decision, who must be consulted in making it and who must be informed. Not to mention, project risk management is perhaps the least understood–and most Read more…