IT Services: For each of the major Digital Infrastructure deployment methods, how are your IT services (% of applications/workloads delivered) distributed?

Save time, empower your teams and effectively upgrade your processes with access to this practical IT Services Toolkit and guide. Address common challenges with best-practice templates, step-by-step work plans and maturity diagnostics for any IT Services related project.

Download the Toolkit and in Three Steps you will be guided from idea to implementation results.

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The Toolkit contains the following practical and powerful enablers with new and updated IT Services specific requirements:

STEP 1: Get your bearings

Start with…

The latest quick edition of the IT Services Self Assessment book in PDF containing 49 requirements to perform a quickscan, get an overview and share with stakeholders.

Organized in a data driven improvement cycle RDMAICS (Recognize, Define, Measure, Analyze, Improve, Control and Sustain), check the…

Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

Then find your goals…

STEP 2: Set concrete goals, tasks, dates and numbers you can track

Featuring new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which IT Services improvements can be made.

Examples; 10 of the standard requirements:

If the organization does not have the staff or funding to meet increasing demand for IT services, how will IT leadership fulfill the requests?
For each of the major Digital Infrastructure deployment methods, how are your IT services (% of applications/workloads delivered) distributed?
An IT Strategy or Steering Group carries the overall accountability for setting governance, direction, policy and strategy for IT Services?
Does the proposed modification use proven technologies and conforming COTS products to satisfy requirements and deliver IT services?
Our tools show us the relationships and integration of the business and its processes with IT services, systems and processes
Based on your service portfolio, which services should you provide internally, and which should you outsource?
Outsourcing; What proportion of your infrastructure is outsourced to providers of hosting and IT services?
What do you have in your service catalog and pipeline that maps to your organizations growth initiatives?
We provide IT Services that are flexible and adaptable, yet fit for purpose at the point of delivery
We provide IT Services that can absorb an ever-increasing demand in the volume and speed of change

Complete the self assessment, on your own or with a team in a workshop setting. Use the workbook together with the self assessment requirements spreadsheet:

The workbook is the latest in-depth complete edition of the IT Services book in PDF containing requirements, which criteria correspond to the criteria in…

Your IT Services self-assessment dashboard which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next:

The Self-Assessment Excel Dashboard; with the IT Services Self-Assessment and Scorecard you will develop a clear picture of which IT Services areas need attention, which requirements you should focus on and who will be responsible for them:

Shows your organization instant insight in areas for improvement: Auto generates reports, radar chart for maturity assessment, insights per process and participant and bespoke, ready to use, RACI Matrix
Gives you a professional Dashboard to guide and perform a thorough IT Services Self-Assessment
Is secure: Ensures offline data protection of your Self-Assessment results
Dynamically prioritized projects-ready RACI Matrix shows your organization exactly what to do next:

STEP 3: Implement, Track, follow up and revise strategy

The outcomes of STEP 2, the self assessment, are the inputs for STEP 3; Start and manage IT Services projects with the 62 implementation resources:

62 step-by-step IT Services Project Management Form Templates covering over 6000 IT Services project requirements and success criteria:

Examples; 10 of the check box criteria:

Project or Phase Close-Out: How much influence did the stakeholder have over others?
Stakeholder Analysis Matrix: Who has not been involved up to now but should have been?
Procurement Management Plan: Does a documented IT Services project organizational policy & plan (i.e. governance model) exist?
Human Resource Management Plan: Are milestone deliverables effectively tracked and compared to IT Services project plan?
Risk Register: How could such Risk affect the IT Services project in terms of cost and schedule?
Human Resource Management Plan: Have adequate resources been provided by management to ensure IT Services project success?
Activity Duration Estimates: What are the main types of contracts if you do decide to outsource?
Quality Audit: How does the organization know that its system for maintaining and advancing the capabilities of its staff, particularly in relation to the Mission of the organization, is appropriately effective and constructive?
Activity Duration Estimates: Explanation Notice how many choices are half right?
Probability and Impact Matrix: Do requirements demand the use of new analysis, design, or testing methods?

Step-by-step and complete IT Services Project Management Forms and Templates including check box criteria and templates.

1.0 Initiating Process Group:

1.1 IT Services project Charter
1.2 Stakeholder Register
1.3 Stakeholder Analysis Matrix

2.0 Planning Process Group:

2.1 IT Services project Management Plan
2.2 Scope Management Plan
2.3 Requirements Management Plan
2.4 Requirements Documentation
2.5 Requirements Traceability Matrix
2.6 IT Services project Scope Statement
2.7 Assumption and Constraint Log
2.8 Work Breakdown Structure
2.9 WBS Dictionary
2.10 Schedule Management Plan
2.11 Activity List
2.12 Activity Attributes
2.13 Milestone List
2.14 Network Diagram
2.15 Activity Resource Requirements
2.16 Resource Breakdown Structure
2.17 Activity Duration Estimates
2.18 Duration Estimating Worksheet
2.19 IT Services project Schedule
2.20 Cost Management Plan
2.21 Activity Cost Estimates
2.22 Cost Estimating Worksheet
2.23 Cost Baseline
2.24 Quality Management Plan
2.25 Quality Metrics
2.26 Process Improvement Plan
2.27 Responsibility Assignment Matrix
2.28 Roles and Responsibilities
2.29 Human Resource Management Plan
2.30 Communications Management Plan
2.31 Risk Management Plan
2.32 Risk Register
2.33 Probability and Impact Assessment
2.34 Probability and Impact Matrix
2.35 Risk Data Sheet
2.36 Procurement Management Plan
2.37 Source Selection Criteria
2.38 Stakeholder Management Plan
2.39 Change Management Plan

3.0 Executing Process Group:

3.1 Team Member Status Report
3.2 Change Request
3.3 Change Log
3.4 Decision Log
3.5 Quality Audit
3.6 Team Directory
3.7 Team Operating Agreement
3.8 Team Performance Assessment
3.9 Team Member Performance Assessment
3.10 Issue Log

4.0 Monitoring and Controlling Process Group:

4.1 IT Services project Performance Report
4.2 Variance Analysis
4.3 Earned Value Status
4.4 Risk Audit
4.5 Contractor Status Report
4.6 Formal Acceptance

5.0 Closing Process Group:

5.1 Procurement Audit
5.2 Contract Close-Out
5.3 IT Services project or Phase Close-Out
5.4 Lessons Learned

Results

With this Three Step process you will have all the tools you need for any IT Services project with this in-depth IT Services Toolkit.

In using the Toolkit you will be better able to:

Diagnose IT Services projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices
Implement evidence-based best practice strategies aligned with overall goals
Integrate recent advances in IT Services and put process design strategies into practice according to best practice guidelines

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role; In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

This Toolkit empowers people to do just that – whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc… – they are the people who rule the future. They are the person who asks the right questions to make IT Services investments work better.

This IT Services All-Inclusive Toolkit enables You to be that person: