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Customer Journey Analytics: How to translate jargon into meaning for your customers?

Akin user journey maps help your organization gain insight into how users experience your product, based on unique motivations and goals, whereas customer experience mapping tends to take a wider view of the customer experience as a whole. Also, customer feedback is everywhere, the challenge lies in knowing how to Read more…

By The Art of Service, 2 years ago
Articles

Sales Pipeline Management: How do top performing sales managers consistently hit numbers?

Sales effectiveness are related to improving immature sales methodologies and processes, increasing the ability to attract, retain and grow sales talent, and driving tangible business outcomes from sales technology, talent management works best when you help to assimilate others cultures into your organization when it makes sense to do so, Read more…

By The Art of Service, 2 years ago
Articles

Sales Pipeline Management: How is the sales probability being used in the project business process?

Delivered reporting support, data and business analysis, performance management and process improvement across all financial functions globally, statistics can be used for making sales projections, financial analysis of capital expenditure projects, constructing profit projections for a new product, setting up production quantities, and making a sampling analysis to determine the Read more…

By The Art of Service, 2 years ago
Articles

Effective Vendor Management: How responsive and competent were vendor representatives?

The goal is to establish effective service management practices by implementing mature IT service management processes to maximize efficiencies, simplify workflows, and enhance the quality of services delivered, vendors are often selected from a pre-approved vendor list, if the vendor will have to be changed at all, similarly, effective project Read more…

By The Art of Service, 2 years ago
Articles

bpi: What does the business want to do or achieve?

Well-chosen goals and objectives point a new business in the right direction and keep an established organization on the right track, annual business goals are the steps your organization takes to implement its strategic plan and it is akin goals that need to be funded by the budget. Coupled with, Read more…

By The Art of Service, 2 years ago

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