Strategic Objectives: Does the manager establish operational plans consistent with organizational objectives?

Monitoring and evaluating the planning activities and status of implementation of the plan is — for many organizations — as important as identifying strategic issues and goals, in developing new organizational plans for maintenance and operations organizations or modifying existing ones, administrators should be aware of the myriad circumstances that Read more…

IT&T Operating Model Design: What did some have in common, how were some different and what about them would be repeatable anywhere?

On top of that you also have a full mobile-optimized interface that gives you the freedom to access and edit everything on mobile devices, with trusted services and innovative solutions, you are changing the technology landscape on organization. Want to check how your IT&T Operating Model Design Processes are performing? Read more…

Incident Management: Did the established incident management structure work effectively?

In order to execute an effective incident response, organizations must develop written policies and procedures that provide direction and guidance to organization personnel, from front line employees and management to data center personnel, which outline their roles and responsibilities in the incident response process, to enable effective, efficient incident management Read more…