584 words, 2.2 minutes read.

GDPR 1 big thing: Adhere to applicable industry regulatory/compliance laws, and applicable data privacy practices.

The big picture: Oversee that your company is developing strategies and initiatives to ensure engagement with key internal and external stakeholders on privacy and data protection initiatives and related business priorities.

Why it matters: Secure that your operation analyzes facility management data to track effectiveness of FM program using key performance metrics and demonstrates that maintenance funds and assets are efficiently used.

Under the hood: Ensure you need experts in technology to help you gain insight and prevent threat and data leakage in changing threat landscape via use of technologies and analytics to enhance your security posture and minimize your risk.

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Through using your assessment book and toolkit you know now that this is the better way to learn, assess and implement.

Top thinkers are using The Art of Service Critical Capabilities Analysis, the report that’s helping leaders stay ahead of what’s next.

Here’s how: now that you own your assessment, stay one step ahead with the GDPR Critical Capabilities Analysis.

This Analysis will help you plan your roadmap. This Critical Capabilities report enables leaders to shortlist hundreds of appropriate results across the seven RDMAICS typical use cases.

Get started: store.theartofservice.com/GDPR-critical-capabilities/

Yes, but: Support the continued development of your organization wide vision for data privacy and act as a primary driver for executing the engineering components of this vision.

How it works: Lead strategic planning to achieve business goals by identifying and prioritizing development metrics and setting timetables for the evaluation, development, and deployment of all cyber security initiatives.

Be smart: Safeguard that your workforce maintains and enhances the privacy program, including appropriate policies and procedures, to enable consistent, effective data privacy practices, minimizes privacy risk and ensures the confidentiality of private client and team member data.

What they’re saying: “Ensure your practice involves helping major players and high growth companies navigate complex legal and commercial risks in social media, data analytics, cloud computing, and other business transformations, as well as in settings where privacy conflicts with other compliance concerns.“, Skyler W. – Manager

Between the lines: Secure that your strategy is developing and delivering privacy training to various business functions and collaborating with the information security function to raise employee awareness of data privacy and security issues.

Go deeper: Communicate and document to third party (internal) customers and partners your organizations adequate security, architecture, and controls for purposes of data sharing agreements and other new technology-related projects prior to implementation.

The backdrop: Oversee all privacy program activities, processes and reporting, including without limitation data subject requests and associated ccpa disclosure metrics, as well as preparation of metrics for the information risk committee and the audit committee of the board of directors.

What we’re hearing: “Review maintenance contracts for IS-related hardware and software, and make recommendations for change as appropriate; determine sourcing and vendor-supported operations strategies that balance needs for privacy, reliability, and customization with cost optimization and efficiency.“, Lawrence B. – Business Development Associate, Partner Management

The bottom line: Help to maintain a comprehensive privacy program for GDPR, HIPAA and CCPA including driving privacy impact process, incident communication plan and privacy tabletop exercise.

What’s next: Work with security teams, data management, data science, legal, product and engineering teams to design and validate solutions to the most important customer problems, as they evolve over time.

ICYMI: Lead, in partnership with IT, Legal, Product, People, and other departments, the organizations existing and prospective Information Security, Compliance and Privacy programs in accordance with industry standards and requirements, which includes: ISO 27001, GDPR, COBIT, etc.

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Trusted by: Hodges University, LogMeIn, Alight, Takeda Pharmaceutical, Coinbase, Priceline.com, Microsoft, University of California, Santa Barbara, Liberty Mutual Insurance, Briotix, Inc., QVC, Zynga, Crownpeak, Bose, Splunk, Citizens, Havas Media, Kellen Company, Roche, iRhythm Technologies, Southwest Airlines Co., Gap Inc., Organic, Facebook, RainFocus, Coursera, Trustpoint.One, Highspot, Match Group, Amex, Syngenta, Intone Networks, Innovid, Mazars USA, Calm, Innovations for Poverty Action, Sorenson Communications, Capgemini, Arhaus Furniture, DDMR, Guidewire Software, Inc., Informatica, Deloitte, Science 37, GTB, Columbus Technologies, amdocs, Wunderman Thompson, IntelliCentrics, Amazon.com Services LLC, Juniper Networks, MBO Partners, Insight Enterprises, Inc., Square, McKinsey and Company, GMMI INC, IBM, Patagonia, Inc, Hopper, AlignTech, SitusAMC, Rakuten Americas, PRICE WATERHOUSE COOPERS, Wiley, Room to Read, Florida National University, Equifax, MarketStar, Prudential, NeoGenomics Laboratories, CVS Health, CrowdStrike, NVIDIA, The Walt Disney Company (Corporate), Genentech, Stericycle, Wells Fargo, Fidelity Investments, Latham and Watkins LLP, Fortive Corporate, Medtronic, Inflection, Synacor, SAP, Hogarth Worldwide, PwC, Graebel Companies Inc., Verizon

580 words, 2.1 minutes read.

GDPR 1 big thing: Develop experience driving cross functional privacy initiatives as GDPR, CCPA or other compliance frameworks.

The big picture: Ensure there is a strong understanding and involvement with security and privacy related regulatory compliance, as FISMA, HIPAA/HITECH, GDPR, EU you Privacy Shield.

Why it matters: Make sure the cyber security and compliance analyst is responsible for auditing of existing it systems and assisting in the evaluation of new it systems for both security and compliance with existing and future regulations including gdpr, ccpa, hipaa, and sox.

The backdrop: Assemble, hygiene, analyze and make sense of complex data sets that meet functional and non functional requirements across engineering, product development, privacy and legal.

What to watch: Review and revise a variety of agreements relating to data privacy, including vendor and customer agreements, and provide privacy subject matter support for customer agreements and vendor management.

On the flip side: Develop experience in the context of a data protection or data privacy compliance group or have been part of consulting engagements that support data privacy compliance for a client.

How it works: Collaborate with wholesale privacy partners to enhance program and align where appropriate; develop working groups, with priority, to address cross lob issues and drive consensus resolution.

What we’re hearing: “Implement processes for Privacy by Design, GDPR, CCPA and other applicable privacy laws to ensure that data use meets established regulatory compliance needs from commencement of product development.“, Wayne H. – Development Assistant, Social Sciences

What they’re saying: “Lead the development and evolution your privacy strategies, policies and practices, and be responsible for your compliance with data privacy regulations around the world.“, Kevin D. – Privacy Specialist

Meanwhile: Develop experience using the industry standards/framework, as NIST 800 53, NIST 800 171, NIST Privacy Framework, CSA CCM, ISO 27001, ITIL v3, COBIT and FAIR is desirable.

Be smart: Invest in maintaining privacy program operating model; support key Data Privacy processes such as DPIA execution, Privacy Inventory, Data Subject Rights request response, client inquiries and privacy complaints etc.

Go deeper: Provide legal guidance, support and advocacy to legal and business stakeholders as a change agent to facilitate implementation of critical privacy compliance projects and related process, product or service enhancements.

State of play: Make sure your workforce is overseeing the it risk posture of your organizations systems and information assets and ensuring you are following accepted standards, including nist and gdpr.

The bottom line: Guarantee your company leads data governance to ensure data is available, accurate, and compliant, including, monitoring and auditing quality, and ensuring compliance with data privacy regulations.

What’s next: Establish data content discovery and content file classification and tagging solutions and operational practices that track and manage risk of data content loss/leakage or unauthorized use or access or regulated/high value data and minimize the risks of data security and/or data privacy breaches.

ICYMI: Manage and/or coordinate with other Legal team members on: Open source and IP issues, Labor law issues for your contingent workforce, and Privacy related issues HIPAA, GDPR, CCPA, etc.

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Trusted by: Hodges University, LogMeIn, Alight, Takeda Pharmaceutical, Coinbase, Priceline.com, Microsoft, University of California, Santa Barbara, Liberty Mutual Insurance, Briotix, Inc., QVC, Zynga, Crownpeak, Bose, Splunk, Citizens, Havas Media, Kellen Company, Roche, iRhythm Technologies, Southwest Airlines Co., Gap Inc., Organic, Facebook, RainFocus, Coursera, Trustpoint.One, Highspot, Match Group, Amex, Syngenta, Intone Networks, Innovid, Mazars USA, Calm, Innovations for Poverty Action, Sorenson Communications, Capgemini, Arhaus Furniture, DDMR, Guidewire Software, Inc., Informatica, Deloitte, Science 37, GTB, Columbus Technologies, amdocs, Wunderman Thompson, IntelliCentrics, Amazon.com Services LLC, Juniper Networks, MBO Partners, Insight Enterprises, Inc., Square, McKinsey and Company, GMMI INC, IBM, Patagonia, Inc, Hopper, AlignTech, SitusAMC, Rakuten Americas, PRICE WATERHOUSE COOPERS, Wiley, Room to Read, Florida National University, Equifax, MarketStar, Prudential, NeoGenomics Laboratories, CVS Health, CrowdStrike, NVIDIA, The Walt Disney Company (Corporate), Genentech, Stericycle, Wells Fargo, Fidelity Investments, Latham and Watkins LLP, Fortive Corporate, Medtronic, Inflection, Synacor, SAP, Hogarth Worldwide, PwC, Graebel Companies Inc., Verizon

514 words, 1.9 minutes read.

GDPR 1 big thing: Secure that your strategy has involvement working with Legal, translating privacy requirements, and regulations.

The big picture: Be certain that your workforce is responsible for assisting with the management of the data privacy, data protection, data usability, performance and the integrity of the privacy solution.

Why it matters: Make sure you have a team that has a passion for driving business value though the use of high quality data and advocacy for the value of data as an asset.

What to watch: Consult and provide guidance to product teams (including product managers, engineers, designers, and content strategists) to develop creative solutions to privacy-by-design challenges during the development of innovative technical products.

Meanwhile: Analyze business initiatives, including new products, processes, and vendor relationships using Privacy Impact Assessments and other tools to determine whether they create privacy risk and comply with privacy policies and processes.

Yes, but: Safeguard that your design coordinates the preparation of, and prepares and reviews complex, technical, financial, and other reports, plans, and documents; coordinates operations data collection and analysis; develops, makes and/or approves recommendations; and reviews the work of others to ensure accuracy and completeness.

How it works: Develop experience configuring security controls and developing architectures according to industry standards NIST SP 800 53/ISO 27001/PCI DSS; HIPAA, HITRUST, GDPR, etc.

On the flip side: Make sure the it security assessor performs security assessments of (internal) clients it environments against various industry standards and regulations including pci, hitrust, iso 27001/2, hipaa, soc, gdpr and others.

What they’re saying: “Support privacy incident management: monitor trends/slas, evaluate root cause of issues and partner with lob and control officers to enhance/launch data protection tools.“, Omar G. – Senior Cybercrimes Investigator, US

Go deeper: Warrant that your design is enforcing privacy and security policies and procedures, including working with human resources to impose sanctions for failure to comply.

The backdrop: Monitor data protection and privacy regulatory developments to assess impact to cb business and operations, influencing changes to existing policies, standards, controls, and procedures.

The bottom line: Develop experience working with the GDPR, CCPA, CPRA, and other relevant state and overarching privacy regulations to perform data governance, data protection, compliance program assessments and privacy program implementations.

What’s next: Make sure your team works closely with IR and data providers, as data vendors and the public in order to collect all relevant data needed to complete studies.

ICYMI: Provide regular project management and data analytics support to the Privacy function of Ethics and Compliance to include projects related to you privacy laws and various GDPR laws around the world.

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Trusted by: Hodges University, LogMeIn, Alight, Takeda Pharmaceutical, Coinbase, Priceline.com, Microsoft, University of California, Santa Barbara, Liberty Mutual Insurance, Briotix, Inc., QVC, Zynga, Crownpeak, Bose, Splunk, Citizens, Havas Media, Kellen Company, Roche, iRhythm Technologies, Southwest Airlines Co., Gap Inc., Organic, Facebook, RainFocus, Coursera, Trustpoint.One, Highspot, Match Group, Amex, Syngenta, Intone Networks, Innovid, Mazars USA, Calm, Innovations for Poverty Action, Sorenson Communications, Capgemini, Arhaus Furniture, DDMR, Guidewire Software, Inc., Informatica, Deloitte, Science 37, GTB, Columbus Technologies, amdocs, Wunderman Thompson, IntelliCentrics, Amazon.com Services LLC, Juniper Networks, MBO Partners, Insight Enterprises, Inc., Square, McKinsey and Company, GMMI INC, IBM, Patagonia, Inc, Hopper, AlignTech, SitusAMC, Rakuten Americas, PRICE WATERHOUSE COOPERS, Wiley, Room to Read, Florida National University, Equifax, MarketStar, Prudential, NeoGenomics Laboratories, CVS Health, CrowdStrike, NVIDIA, The Walt Disney Company (Corporate), Genentech, Stericycle, Wells Fargo, Fidelity Investments, Latham and Watkins LLP, Fortive Corporate, Medtronic, Inflection, Synacor, SAP, Hogarth Worldwide, PwC, Graebel Companies Inc., Verizon

620 words, 2.3 minutes read.

GDPR 1 big thing: Keep abreast of developments in overarching, state, and international privacy and cybersecurity law.

The big picture: Make headway so that your strategy is serving as a committee lead for your organizations data protection and governance management committee; monitoring and making recommendations to the committee based on changes in privacy laws.

Why it matters: Secure that your operation Be confident that your operation works closely with M and A teams on privacy guidance during acquisition diligence and integration.

Meanwhile: Make sure the director, cyber defense and response operations develops a team of analysts responsible for 24x7x365 monitoring of threats, as well as the tools and processes that support the core mission of defending the organization against cyber-threats and understands end-to-end data management processes and flows and uses that knowledge to provide requirements, design and implement protection solutions.

State of play: Certify your process applies privacy and regulatory requirements on an operational level, monitors internal controls, audits, oversees assessment and mitigation of current program risks and directs program training and awareness.

Between the lines: Ensure you have the right to object to the processing of personal data for purposes mentioned in point c, on grounds relating to your particular situation.

The backdrop: Own responding and remaining compliant to all information security, SOC2 Type 2, CCPA, GDPR initiatives, and requests, working closely with the business operations and DevOps teams.

What to watch: Make sure the product manager is able to construct an evidenced based, data driven argument in support of a product decision and direction.

Under the hood: Be sure your design reviews and conducts background research to support statistical methods used to perform data analysis, management techniques, data dissemination, and data collection processes.

A MESSAGE FROM THE ART OF SERVICE

Through using your assessment book and toolkit you know now that this is the better way to learn, assess and implement.

Top thinkers are using The Art of Service Critical Capabilities Analysis, the report that’s helping leaders stay ahead of what’s next.

Here’s how: now that you own your assessment, stay one step ahead with the GDPR Critical Capabilities Analysis.

This Analysis will help you plan your roadmap. This Critical Capabilities report enables leaders to shortlist hundreds of appropriate results across the seven RDMAICS typical use cases.

Get started: store.theartofservice.com/GDPR-critical-capabilities/

Be smart: Warrant that your staff is partnering with team lead and legal function, develop, assess, and implement clear, effective privacy remediation/corrective action initiatives, protocols and controls to ensure appropriate privacy compliance.

Yes, but: Guarantee your workforce is responsible for the implementation, maintenance and tuning of a data loss prevention program in order to assure data privacy and security is in compliance with company policies and state and overarching laws.

How it works: Partner with and works with the Data Privacy lead to enable consistent, effective practices to minimize risk and ensure confidentiality and legal standards for privacy and data protection.

Go deeper: Make sure the business data technology organizations mission is to accelerate business insights and data-driven innovation by providing trustworthy, intuitive, and cost-efficient solutions through your comprehensive list of products and services.

The bottom line: Serve as a conduit and business point of contact to collect questions and needs from cross functional stakeholder groups regarding data privacy compliance requirements and requisite activities.

What’s next: Make sure the cio is responsible to ensure appropriate security practices are in place and monitored to protect the digital assets of the corporation including secure operation, administration and maintenance of the organizations computing and networking infrastructure, compliance to personal data privacy requirements, intellectual property of the corporation and your digital products.

ICYMI: Make sure the grc and privacy teams mission is to align prime video security and business objectives, while managing risk and meeting compliance and privacy requirements.

A MESSAGE FROM THE ART OF SERVICE

Get started: store.theartofservice.com/GDPR-critical-capabilities/

Trusted by: Hodges University, LogMeIn, Alight, Takeda Pharmaceutical, Coinbase, Priceline.com, Microsoft, University of California, Santa Barbara, Liberty Mutual Insurance, Briotix, Inc., QVC, Zynga, Crownpeak, Bose, Splunk, Citizens, Havas Media, Kellen Company, Roche, iRhythm Technologies, Southwest Airlines Co., Gap Inc., Organic, Facebook, RainFocus, Coursera, Trustpoint.One, Highspot, Match Group, Amex, Syngenta, Intone Networks, Innovid, Mazars USA, Calm, Innovations for Poverty Action, Sorenson Communications, Capgemini, Arhaus Furniture, DDMR, Guidewire Software, Inc., Informatica, Deloitte, Science 37, GTB, Columbus Technologies, amdocs, Wunderman Thompson, IntelliCentrics, Amazon.com Services LLC, Juniper Networks, MBO Partners, Insight Enterprises, Inc., Square, McKinsey and Company, GMMI INC, IBM, Patagonia, Inc, Hopper, AlignTech, SitusAMC, Rakuten Americas, PRICE WATERHOUSE COOPERS, Wiley, Room to Read, Florida National University, Equifax, MarketStar, Prudential, NeoGenomics Laboratories, CVS Health, CrowdStrike, NVIDIA, The Walt Disney Company (Corporate), Genentech, Stericycle, Wells Fargo, Fidelity Investments, Latham and Watkins LLP, Fortive Corporate, Medtronic, Inflection, Synacor, SAP, Hogarth Worldwide, PwC, Graebel Companies Inc., Verizon

604 words, 2.2 minutes read.

GDPR 1 big thing: Develop and manage data privacy project and operational budgets and monitor them for variances.

The big picture: Be responsible for the security and privacy of any and all protected health information that have to be accessed during normal work activities.

Why it matters: Ensure you work across cybersecurity, legal, compliance, vendor risk management, IT teams, and more to ensure that privacy and data risks are considered holistically.

Yes, but: Make certain that your operation maintains patient confidentiality and ensure that all information is collected in concordance with local data privacy and confidentiality standards.

How it works: Be confident that your personnel has hands on involvement in building highly scalable and interactive web applications on top of Relational and NoSQL databases is needed.

On the flip side: Make sure there is record of engaging with Data Protection Authorities at the highest levels on matters concerning data protection compliance in relation to products and technology.

State of play: Execute assigned sections of the work plan to identify potential issues, areas for improvement, and formulate recommended actions through review of documentation and client inquiry on a wide variety of care-relevant topics including Anti-Corruption: Business Partners, Cybersecurity, Data Privacy, Fraud Prevention, FDA/ISO Regulatory Compliance, Product Lifecycle Management, Business Continuity, Cloud Computing, Factory Operations, and Business Performance.

What they’re saying: “Ensure you value the trust your users place in you to keep the personal data safe and secure, which is why you want to be at the forefront of data privacy and protection for your users.“, Jon O. – Delivery Service Manager

What to watch: Be certain that your team maintains records of data processing activities and other necessary documentation to manage compliance with applicable data protection laws/GDPR.

Between the lines: Work with it vendors organization teams in developing solutions to business projects, problems and future state work with marketing legal to ensure the data collection, usage, and storage compliance.

Under the hood: Be responsible for determining scope, developing and managing project plans across multiple stakeholder groups including analyzing, advising, and driving the implementation of privacy enhancing technologies.

A MESSAGE FROM THE ART OF SERVICE

Through using your assessment book and toolkit you know now that this is the better way to learn, assess and implement.

Top thinkers are using The Art of Service Critical Capabilities Analysis, the report that’s helping leaders stay ahead of what’s next.

Here’s how: now that you own your assessment, stay one step ahead with the GDPR Critical Capabilities Analysis.

This Analysis will help you plan your roadmap. This Critical Capabilities report enables leaders to shortlist hundreds of appropriate results across the seven RDMAICS typical use cases.

Get started: store.theartofservice.com/GDPR-critical-capabilities/

What we’re hearing: “Be certain that your organization is involved in at least two of the following: SaaS businesses and contracting; care businesses; data-intensive businesses; software licensing; data, security and privacy regulations (especially HIPAA, GDPR).“, Larry F. – ERP Product Services Technical Release Specialist

Meanwhile: Customize lead efforts to maintain and revise the data access governance policy, inclusive of data access controls and processing standards, in partnership with the Data Privacy office and legal.

Go deeper: Make headway so that your personnel oversees the development, implementation, education, monitoring and continuous improvement of the core components of an effective data privacy program, including.

The bottom line: Safeguard that your organization is working with ml engineers and data scientists to refine and specify data products that satisfy business policies and requirements.

What’s next: Ensure you convert such strategic aims into an audience approach and data orchestration plan, leveraging existing capabilities or audit, mapping out data integration and filling in the gaps.

ICYMI: Partner with ciso colleagues, data privacy office, digital workplace services, and infrastructure and operations to oversee and govern implementation of security and privacy roadmap.

A MESSAGE FROM THE ART OF SERVICE

Get started: store.theartofservice.com/GDPR-critical-capabilities/

Trusted by: Hodges University, LogMeIn, Alight, Takeda Pharmaceutical, Coinbase, Priceline.com, Microsoft, University of California, Santa Barbara, Liberty Mutual Insurance, Briotix, Inc., QVC, Zynga, Crownpeak, Bose, Splunk, Citizens, Havas Media, Kellen Company, Roche, iRhythm Technologies, Southwest Airlines Co., Gap Inc., Organic, Facebook, RainFocus, Coursera, Trustpoint.One, Highspot, Match Group, Amex, Syngenta, Intone Networks, Innovid, Mazars USA, Calm, Innovations for Poverty Action, Sorenson Communications, Capgemini, Arhaus Furniture, DDMR, Guidewire Software, Inc., Informatica, Deloitte, Science 37, GTB, Columbus Technologies, amdocs, Wunderman Thompson, IntelliCentrics, Amazon.com Services LLC, Juniper Networks, MBO Partners, Insight Enterprises, Inc., Square, McKinsey and Company, GMMI INC, IBM, Patagonia, Inc, Hopper, AlignTech, SitusAMC, Rakuten Americas, PRICE WATERHOUSE COOPERS, Wiley, Room to Read, Florida National University, Equifax, MarketStar, Prudential, NeoGenomics Laboratories, CVS Health, CrowdStrike, NVIDIA, The Walt Disney Company (Corporate), Genentech, Stericycle, Wells Fargo, Fidelity Investments, Latham and Watkins LLP, Fortive Corporate, Medtronic, Inflection, Synacor, SAP, Hogarth Worldwide, PwC, Graebel Companies Inc., Verizon