Contribute to a culture of accountability and communication related to your organizations safety and accuracy standards, by identifying and reporting improper uses of equipment or materials.
Drive: more importantly, you give each and every customer the absolute best service and technical advice available.
Evaluate: strategic thinking develops strategies to achieve organizational goals; analyzes market and competition; identifies external threats and opportunities.
Confirm your organization ensures center production levels meet or exceed established goals.
Audit: continually work to improve supervisory skills.
Evaluate: professionalism approache others in a tactful manner.
Coordinate: attendance/punctuality is consistently prepared and ready to work and on time.
Establish that your organization promotes a healthy work environment with honesty, integrity, and respect for all employees.
Methodize: frequent sedentary work performed in a climate controlled call center environment.
Formulate: work cross functionally, becoming a subject matter expect in multiple areas of each department.
Be accountable for planning/organizing uses time efficiently; sets goals and objectives.
Methodize: act to ensure a highly satisfied, dedicated, and committed staff of employees.
Ensure you mentor; lead business acumen understands lead business implications of decisions; displays orientation to profitability; aligns work with strategic goals.
Control: attendance/punctuality is consistently at work and on time; arrives at meetings and appointments on time.
Drive: innovation generate suggestions for improving work.
Confirm your organization ensures the control and minimization of overhead costs as management ratios, attrition, and overtime costs.
Guide: readily grasp numerical concepts and interpret financial information accurately.
Pilot: effectively utilize system resources and equipment to process workload.
Evaluate: organizational support follows policies and procedures; supports organizations goals and values.
Maintain a neat office and work environment.
Make sure that your organization provides leadership to support organizations to meet the goals of the center.
Ensure your organization performs difficult management level work overseeing all strategic and operational aspects of a call center facility.
Ensure your organization conducts focus groups with representation of all departmental and functional groups aimed at improving overall operations at center.
Methodize: frequently report accomplishments and issues utilizing your mission control reporting system.
Interact with peers and customers in a professional and respectful manner.
Be certain that your organization communicates regularly with Account Management to address any client related matters.