ITSM program failure is less often a result of technical hurdles than a result of failing to correctly identify services or improvements that are important to business stakeholders and their concerns, or failing to identify justifiable service levels.
…ITSM program failure is less often a result of technical hurdles, than a result of failing to correctly identify services or service improvements that are important to business stakeholders and their concerns, or failing to identify justifiable service levels.
…ITSM program failure is less often a result of technical hurdles, than a result of failing to correctly identify services or service improvements that are important to business stakeholders and their concerns, or failing to identify justifiable service levels.
…Newport Beach, CA (PRWEB) November 18, 2010 — CastlePointe today announced the release of their latest white paper, “Measured Leadership: How to Put Metrics at the Center of Your Management Approach to Drive Behavioral Change.”
…Newport Beach, CA (PRWEB) October 25, 2010 – CastlePointe today announced the release of their latest white paper, “Ensuring Cultural Adoption”, which explores how to ensure cultural adoption through a series of specific activities that must occur after implementation to…