Cost-to-Serve: What challenges are there to measuring productivity of the social services system, or the productivity of particular social services?

There are many factors to account for in a progress update – type of measurement, accuracy of the data, and the system of record are all important factor in accurate progress measurements, a critical activity in ensuring that the operations system is highly effective and efficient is coordinating (scheduling) the Read more…

Service Level Management and SLA: What resources are required for the change?

Service Level Management and SLA includes critical success factors for service-level management and performance indicators to help evaluate success, facilities management addresses the maintenance and upkeep of physical facilities. In comparison to, social and human service assistants must often complete lots of paperwork and work with many different organizations. Dynamic Read more…