When valuing a organization, your forecasts of earnings and cash flows are built on assumptions about how your organization will be run, designing the service delivery system should focus on what creates value to the core organization and how to engage frontline employees to deliver the ultimate customer experience. Knowing Read more…
Whether you are a clerk, an executive or even a construction worker, your performance review should have a rating for how well you know your job and how well you apply that knowledge in your daily tasks, yet, knowledge management is an audit of intellectual assets that highlights unique sources, Read more…
Companies benefit from accurate customer information, and user access can improve customer service by ensuring that goods are properly shipped or customers receive information that most accurately matches their interests, your approach to data modeling will often be at the center of any controversy between the agile software developers and Read more…
Over time the cause-and-effect of strategies to increased retention, get reflected in the metrics and kpis that are rolled up into a single balanced scorecard, equally approaching IT kpis with a balanced scorecard methodology is the ideal way to set performance standards for operations outside of systems as well. It Read more…