????New app for iET ITSM software delivers enhanced mobile access out of the box Service management app automatically adds mobile enablement to ITSM applications and introduces new productivity features CRAWLEY, UK, May 19 – The latest version of the IT Service Management (ITSM) software from iET Solutions, a division of Read more…
?Epicor ITSM ?????Benefits ITSM • Optimizes ITSM processes and provides detailed insight • Scalable so it can be aligned and grow with the needs and maturity level of the organization • Available as SaaS, subscription, and on-premise depending on your needs • Ability to run over the internet, multilingual capability, Read more…
Cloud computing: Is ITIL still relevant? Randy Steinberg ITIL and IT Service Management Specialist Leader, Deloitte Consulting Nicholas Clarke Senior Consultant, Deloitte Consulting Table of contents A capability to abstract this value chain in the form of services is critical to the future success of IT and its mission of Read more…
STATE OF CALIFORNIA CALIFORNIA DEPARTMENT OF TECHNOLOGY PROPOSED DUTY STATEMENT TECH 052 (REV. 10/2015) ?????E. DIVISION / BRANCH / UNIT / PHYSICAL LOCATION OF POSITION Enterprise Solutions/Web Services/Web Consulting/Rancho Cordova RPA NUMBER (HR USE ONLY) ????RPA 15-223 ????????ALERT: This form is mandatory for all Requests for Personnel Action (RPA). INSTRUCTIONS: Read more…
Purpose of the IT Strategic Plan The GSA IT Strategic Plan provides a vehicle for GSA’ s CIOs to agree upon long term goals, objectives and strategic focus areas that are consistent with the GSA Strategic Plan and Service and Staff Office plans. The GSA IT Strategic Plan drives enterprise Read more…