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Managers

Articles

Sales and Operations Planning: What products should be phased out or discontinued?

If you expect sales and operations people to produce a sales forecast comprised of a single value for each period, you doom them to failure, it employs a single data model for both tactical planning and operational planning, transforming information from multiple sources including sales, production, finance and operations into Read more…

By The Art of Service, 2 years ago
Articles

Order-to-Cash BPO: Is your technical support team overwhelmed by customer inquiries?

Some computer systems, like an enterprise resource planning system (erp), connect each of the order to cash processes, your future success substantially depends on the performance of the members of your executive and senior management team and other key team members in each of your business units, equally important, every Read more…

By The Art of Service, 2 years2 years ago
Articles

Effective Onboarding: Is participation in onboarding required or optional for new hires?

Now is the time to revamp your onboarding practices to ensure new hires have a clear understanding of the mission and culture, make connections with other employees, and ensure they are given the time and tools to fully succeed in their job, deliver fast, effective onboarding training for new hires Read more…

By The Art of Service, 2 years2 years ago

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