IT&T Operating Model Design: Are you managing an IT environment with traditional monitoring tools or point-solutions from multiple vendors?

Agents can create, save, and curate resolving knowledge in a way that encourages reuse for similar problems, by the same token, compare and visualize the value of knowledge agents create across groups, products, and individuals. Easy Service You conduct original research and deliver advisory services on the strategic and financial Read more…

Service Level Management and SLA: How do other organizations use Resources and Capabilities in creating value?

Let you start by mentioning the skills required at the technical skill, human skill, conceptual skill, leading skills, planning level, organizing skills, controlling skills, decision-making skills, organizations are increasingly using innovative technology solutions to implement performance management best practices and automate tedious manual processes, also, regular vendor reporting on service Read more…