September 2021

512 words, 1.9 minutes read. By Gerard Blokdyk Workforce Planning 1 big thing: Ensure compliance with required regulations, policies, and laws related to Human Resources activities. The big picture: Liaison so that your staff directs overall operations of practice management services, setting strategic direction and ensuring necessary resources are in Read more…

543 words, 2.0 minutes read. By Gerard Blokdyk Workforce Planning 1 big thing: Design and launch a workforce governance process for both BPO partners and internal staff. The big picture: Make sure your organization meets regularly with the team to ensure that projects remain on track and that financial goals Read more…

557 words, 2.1 minutes read. By Gerard Blokdyk Workforce Planning 1 big thing: Stay current on industry trends and best practices regarding human capital/workforce analytics. The big picture: Assure your strategy develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, Read more…

493 words, 1.8 minutes read. By Gerard Blokdyk Workforce Planning 1 big thing: Run reports for the Workforce Planning and Certification Supervisor and the Staffing Division Manager. The big picture: Manage defined operational services including planning, development, implementation, and maintenance for one or more accounts and the internal Agents and Read more…

514 words, 1.9 minutes read. By Gerard Blokdyk Workforce Planning 1 big thing: Make sure your design develops, maintains, and administers workforce planning strategies, systems and processes. The big picture: Interface so that your staff assures that all employees time has been entered through web and department time entry and Read more…