Cloud computing is more about agility, cost control and being able to do things previously impossible rather than increased productivity doing what the organization has always done.

…While this is an interesting notion, Cloud Computing is a delivery consumption model allowing organizations to access computing resources larger than they may have been able to purchase, more complex than their IT team could manage and also to be able to deploy, tear down and then redeploy these resources very rapidly without having to acquire real estate, build buildings, obtain power and communication, etc. It is also about having access to enterprise-class applications and tools that might be more expensive than an organization would be able to acquire on its own.

Cloud computing is far more about agility, cost control and being able to do things perviously impossible than about being able to do more of the same old thing.

…Strike the right balance with the security measures discussed in this IBM Redpaper, and get the most out of the cloud without risking privacy, security, or availability.

www.zdnet.com/blog/virtualization/is-cloud-computing-about-productivity-or-something-else/2811

Small businesses in Australia should be looking to make use of cloud computing, it has been advised. … He explained that with third party providers building useful technology, organisations can make use of IT solutions they would not have been able to develop themselves. “So, for example, rather than spending thousands of dollars building an online shop – why not just pick and choose the elements of an online shop that’s already available?,” Mr Russo said. … Find out more about Experian QAS On Demand ‘Cloud Computing’ solution and the business benefits you can achieve.

…For more data news, you can choose a category of your choice using the filter functionality on the right hand menu

www.qas-experian.com.au/company/data-quality-news/cloud_computing_can_aid_small_businesses__7017.htm

Deploying managed infrastructure services, Dell Services will utilize its IT Infrastructure Library (ITIL)-based best practices and systems as well as cloud-based asset management capabilities to help TUI Travel boost cost savings and productivity.

Under the agreement, Dell Services will help TUI Travel standardize its tool set and infrastructure, specifically for IT services that support its employees, with Service Desk offerings such as Desktop, Laptop, and Printer support, and Managed Client services including Managed Active Directory and Exchange.

…Dell Managed Print Services will help enable TUI Travel to focus on its core business, and not the day-to-day management of a complex fleet of printers, copiers, faxes, scanners, and multi-function devices.

…“Through increased IT efficiency and cost reduction of technology ownership, our partnership with Dell will provide significant value to our organization and will also enable TUI Travel’s team to focus on more customer-centric development,” said Jim Mann, CIO,TUI Travel PLC.

…With a standardized tool set and cloud-based infrastructure, we are excited to help TUI Travel drive cost savings and boost productivity for its operations across 180 countries,” said Eric Velfre, director, Dell Services.

finance.yahoo.com/news/Dell-Services-Signs-SixYear-bw-1010442701.html?x=0&.v=1

But, in order to prepare for this industrial revolution of I&O, the behavior of team members must be altered to reflect the new goals of simplified standardization.

…To get industrialization right, I&O professionals can focus on 10 key steps that will ensure the necessary standardization, development, automation, and optimization of industrialized services:

…It will be important to learn to reduce platforms where standardization is not possible or start with new services to save the trouble of dealing with legacy platforms.

…In the world of I&O, ITIL v3 introduced continual service improvement (CSI) best practices, can be used as a foundation for your own industrialization.

…Provides you with the latest software downloads, video, whitepapers and news on how you can keep your business data safe.

www.cio.com.au/article/378005/10_ways_it_can_prepare_an_industrial_revolution/

Throughout the ITIL classes that I teach many students have asked about other frame works and how they differ from and work in conjunction with the ITIL framework.

…The Enhanced Telecom Operations Map is a business process model framework intended to define a common language and a complete activity mapping and classification for use by service providers within the telecommunications industry. eTOM provides the enterprise processes required to properly run the business of a telecom service provider and break them down to different levels of detail. eTOM is intended to be more formal when compared to IT Infrastructure Library (ITIL) since it specifies a process framework composed by processes typically necessary for service providers to plan, deploy and operate their services. The eTOM Business Process Framework has been widely accepted by the telecommunication industry as a standard and it also has been adopted by International Telecommunications Union.

For more detailed comparison of ITIL and eTom, follow this link to an interesting article about how AT&T is applying both:

…I am thrilled to announce that ITSM Academy has been selected to deliver multiple educational sessions at the itSMF Fusion 2010 conference.

www.itsmprofessor.com/2011/03/etom-and-itil.html